Service Desk Coordinator

TAFE WA North Regional
Broome, WA
A$95,782-$100,526 p/a
Information & Communication Technology → Help Desk & IT Support
Full-time
On-site

Posted 6 days ago


Permanent full-time position available in either our Broome or Karratha Campuses.

What we offer
At NR TAFE, you can have a challenging and rewarding career. In exchange for your skills, passion and commitment, we offer a range of benefits including:

Government housing with a generous subsidy paid for by the College. You would pay between $264 - $532 weekly in rent depending on the category of the property. The benefit/subsidy is worth approximately $60,000 per year paid for by the College.

District Allowance from $9,449 - $18,898 per annum.

Generous travel subsidy up to $1,890 each for yourself and your dependents plus additional travelling time each year.

Relocation allowance of up to $6,500, if relocating from another region within Western Australia.

Air-conditioning subsidy of approximately $3,000 to offset a proportion of your power bills during applicable months.

Seven weeks leave each year by working a 39-hour week.

Flexible working arrangements.

Tax reducing salary-packaging options.

Employer Superannuation Contribution of 12%.

Access to NR TAFE’s corporate uniform.

Free access to confidential Employee Assistance Program (EAP) for you and your family.

Subsidised annual influenza vaccination.

Up to five days Cultural Leave for Aboriginal and Torres Islanders

Want to know more?
Please contact Mr Jake Chorlton, Manager Information Services (CIO) on (08) 9192 9119 or [email protected]

Do you have a background working in an ICT service desk environment and would like to step up into a supervisory role in a complex organisation?

This is an exciting opportunity to join North Regional TAFE in a dynamic role located in the beautiful Northwest of Australia which is home to the world’s oldest continuing cultures.

We are seeking a flexible and responsive ICT practitioner to join the College as the Service Desk Coordinator. As the Service Desk Coordinator, you play a critical role in overseeing and managing the service desk team in the provision of quality advice and technical ICT support services to a range of clients.

As the Service Desk Coordinator, you will be responsible for SOE development and deployment, as well as providing ongoing maintenance, support and resolution of complex hardware and software problems.

This position has flexibility to be based at either the Karratha or Broome campus; however regular travel to other North Regional TAFE campuses across the Pilbara and Kimberley regions is required.

If you have demonstrated experience in supervising an ICT team, strong technical proficiency in network administration of desktop environment operating systems using tools such as SCCM, ZENWORKS, ALTIRIS, we want to hear from you!

Find out more by visiting our website: www.northregionaltafe.wa.edu.au

How to Apply
To read the full advertisement and submit your application click the ‘Apply’, which will direct you to Jobs WA or go to - www.jobs.wa.gov.au

Please refer to the Job Description Form for full position details and the Application Information as these documents will assist you with the preparation of your application.

Applications close Wednesday 12 November 2025 at 4:00pm (WST).


About TAFE WA North Regional

Broome, WA, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about their culture and values before applying for the role.

Looking for More Opportunities?

Explore more jobs with upfront salary details that respect your worth.

Service Desk Coordinator

TAFE WA North Regional

Karratha, WA
A$95,782-$100,526 p/a
Full-time
On-site

Service Coordinator

Critical Fire Protection & Training

Neerabup, WA
A$75,000-$90,000 p/a
Full-time
On-site

Service Desk Analyst

BB Recruitment and Consulting Services

Perth, WA
A$65,000-$95,000 p/a
Full-time
On-site

Service Desk Officer

Flowbird Group

East Perth, WA
A$50,000-$60,000 p/a
Full-time
Hybrid

Level 2 Service Desk Engineer

Reseau - Information Technology Architects

East Perth, WA
A$75,000-$90,000 p/a
Full-time
On-site

1st Line Service Desk Support

Professional Search Group

East Perth, WA
A$55,000-$60,000 p/a
Full-time
On-site

Managed Services Service Desk Tier 2 Support Specialist

Managed IT Pty Ltd

West Perth, WA
A$70,000-$90,000 p/a
Full-time
On-site

Service Desk Supervisor

City of Armadale

Armadale, WA
A$91,100-$106,100 p/a
Full-time
Hybrid