Registry Officer | NSW Civil and Administrative Tribunal (NCAT)

• Location: Sydney NSW
• Pay Rate: $40.80 per hour + Super
• Duration: 27 October 2025 – 28 November 2025
• Hours: 35 hours per week | Monday–Friday | 8:30am–4:30pm
• Work Arrangement: Onsite – full-time in office
• Pre-employment Checks: 2 x References & Police Check

About the Role
As a Registry Officer, you’ll provide clerical, administrative, and customer service support to assist the efficient operation of the Tribunal. You’ll be the first point of contact for clients and play a key role in preparing matters for hearing and maintaining accurate records.

Key Responsibilities

• Provide professional, courteous assistance to clients in person, by phone, and in writing.
• Prepare matters for hearing, including document collation, scheduling, and special arrangements.
• Deliver a range of administrative and clerical support services, including data entry, correspondence, and file management.
• Input, retrieve, and maintain accurate information in NCAT’s case management systems.
• Liaise with Tribunal Members, colleagues, and external parties to support smooth proceedings.
• Ensure compliance with Tribunal protocols, policies, and confidentiality standards.

About You
You are a motivated and organised individual with:

• Strong customer service and communication skills.
• Proven ability to manage administrative tasks in a fast-paced environment.
• Attention to detail and accuracy in data entry and document handling.
• A proactive attitude and willingness to work collaboratively in a team setting.
• The ability to handle sensitive matters with professionalism and discretion.

Why Join NCAT? Be part of a team that supports fair, efficient, and accessible justice for the community. This short-term assignment offers a valuable opportunity to contribute to meaningful public service in a dynamic environment.