retail shop supervisor
the organic collective | hamilton hill, wa | full-time
$59k–$65k + 12% superannuation + staff discounts & future progression

If good food, good people and good purpose matter to you — read on.

You’re the kind of person who likes to get things done — leading from the front, keeping the flow smooth, and lifting the vibe of the team around you.
Fast-paced days don’t faze you. You enjoy the buzz of a busy shop, the smell of fresh organic produce, and the satisfaction of great service done well.

If that sounds like you, keep reading, this could be your next move.

what’s In It For You

This is your chance to be part of something bigger , a workplace where you’re valued, your work genuinely matters, and the team has your back.

We offer full training, a supportive team environment, and real career progression — whether that’s stepping into a Retail Manager role or moving into operations down the track.

Here’s what else you can expect:

Work with a great crew — we hustle hard, stay organised, and enjoy ourselves along the way.

Support organic farmers & small suppliers, we partner with people who care about what they grow.

Be part of something real, your work makes a difference in how people eat and live.

Respected by the community, our customers appreciate what we do, and it shows.

No-BS leadership, we actually listen, support you, and care about the team.

If you’re the kind of person who shows up, takes pride in their work, and values honesty and purpose, you’ll love it here.

most importantly, you understand that you’ll be a key part of a team that cares, and you’ll take pride in delivering excellence every day.

about Us

We’re The Organic Collective: Hamilton Hill’s trusted organic food hub, serving Perth families with fresh, certified organic produce and pantry staples for over 25 years.

we’re a small, values-led team, grounded, community-focused, zero ego. We’re more than a shop, we’re a small, values-led team that believes in good food, good people, and good for the planet. Our mission is to make healthy, sustainable living simple, local, and human.

We’re growing and we need passionate people like you to help keep our retail operations running at their best.

about you

you’re hands-on, not clipboard and office. You lead by doing. To be successful in this role, you need to be a strong leader who thrives in a dynamic environment. You’ll have excellent organisational skills, sharp attention to detail, and the ability to anticipate what’s needed next. You’re proactive, great with people, and would love to work with a small team and fresh organic produce. You enjoy rolling up your sleeves, staying active, and creating a smooth, positive flow for customers and staff alike.

We’re not after just a body to fill a role.

Yes, we sell organic food — but we’re not chasing unicorns. This is a hands-on, active job for someone who leads by example, works well in a team, and shares our values.

We’re looking for a forward thinker — someone who can take responsibility, work independently, and genuinely wants to grow with us and be part of something meaningful. As we keep growing our mission to bring good food to the people of Perth, we’ll support you in growing your own goals too.

you’ll thrive here if you:

have experience supervising in retail / fresh food / hospitality

enjoy coaching the team and setting the pace on the floor

care about warmth, presentation and rhythm, not chaos or stress

like tidy systems, clear standards, and helping the team win together

are growth-minded, want a future manager/ops pathway, not a job to “fill time”

calm, organised and people-first

Passion for customer service and developing others.

Confidence with POS systems.

Capable and happy to be hands-on.

Aligned with our values and belief in doing things properly.

about the role

you are the on-the-floor leader, the person who keeps the day flowing.

you’ll:

lead energy, pace, communication + customer care on every shift

reset produce displays and maintain freshness + presentation during the day

maintain high standards of cleanliness, compliance and food safety.

step in on the till, guide the team, spot issues early and solve before they grow

ensure checklists are completed properly every shift

support onboarding/training, teach by example

Stock receival, rotation; work with procurement to minimise waste.

complete till reconciliation + handover with accuracy

respond promptly to customer feedback or issues — solutions-focused every time

Add to continuously improve systems and processes to boost efficiency.

why work with us

$59k–$65k salary depending on experience

genuine career progression to retail manager or ops pathway

staff discount on certified organic groceries

supportive, values-led leadership — no ego, no chaos

meaningful work serving real people, not just transactions

how to apply

we’re looking for people who pay attention, it matters here.

email [email protected] with:
your cv
two references
one thing you noticed about our instagram or website that tells you who we are, and why it stood out

if you skip that, we won’t read your application.

ready to lead from the floor, not the office?

we’d love to hear from you.