About Us
Goals A+N is a leading business relocation and logistics company, specialising in seamless workplace moves, furniture installations, and resource recovery through our Green Furniture Hub. We’re a fast-growing, hands-on business with a strong focus on teamwork, customer service, and sustainability.

About the Role
We are seeking an organised and proactive Operations Coordinator / Customer Service professional to join our team. This role plays a key part in ensuring smooth day-to-day operations, from scheduling and coordination to client communication and reporting. You’ll work closely with our on-site crews, warehouse, and management team to ensure projects are delivered efficiently and to the highest standard.

Key Responsibilities:

Coordinate and schedule jobs, managing staff allocations and project timelines

Liaise with clients to book and coordinate jobs

Prepare and process job sheets and project documentation

Approve timesheets and reconcile reports daily

Manage, maintain and update the staff roster in line with both staff and client requirements

Develop and maintain a cost-effective roster to optimise labour allocation

Escalate operational issues and incidents, including preparing reports where required

Enter and maintain accurate data in online systems

Communicate effectively with clients and internal departments to ensure smooth project flow

Identify risks, track deliverables, and manage them effectively

Uphold OH&S policies and procedures to ensure a safe working environment for all employees, contractors and visitors

Manage incoming stock to ensure items are receipted, checked, and allocated correctly

Perform other operational and administrative duties as required

About You:

Excellent organisational and multitasking skills and ability to work automatously

Strong written and verbal communication abilities

A proactive, problem-solving mindset and attention to detail

Comfortable working in a fast-paced, project-driven environment

Experience in scheduling, logistics, or customer service (preferred)

Confident using online systems

Forklift license preferred but not essential

Why Join Us:

Supportive, down-to-earth team culture

Opportunity to contribute to a sustainable and growing business

Varied and rewarding role – every day is different

Long-term career growth and development opportunities