Key Responsibilities

Provide professional and courteous assistance to customers and retailers with general enquiries.

Coordinate and direct Cleaning and Security contractors as required.

Maintain accurate records, including:

Lost and Found Register

Wheelchair hire log

Incident and complaint reports

Assist with the logging and resolution of customer and retailer enquiries or complaints.

Support the administration team with day-to-day operational tasks.

Participate in training sessions, including emergency evacuation procedures and other centre operations.

Work independently, demonstrating initiative and sound judgment.

We are seeking a friendly, reliable, and proactive Casual Administration Assistant to join our team at the busy Tamworth Shopping Centre. This role requires exceptional people skills, the ability to multitask in a fast-paced environment, and a confident approach to assisting both customers and retailers.

You will be required to work some Thursday evenings, as well as Saturdays and Sundays during November and December.