Inbound Call Centre with Outbound Firepower

This is your chance to join a high-performance sales team where the phone rings with qualified, motivated customers — and your job is to close.

At Sophie Adjustable Beds, we’re not your typical sales centre. There’s no cold calling, no begging for business — just hot digital leads, booked appointments, existing customer callbacks, and high-trust referrals from OTs and family members.

We're looking for a sales consultant with real edge — someone who can own the conversation, guide the pitch, and close the deal.

What You'll Be Doing

· Taking inbound sales calls from people already seeking solutions.

· Calling fresh digital enquiries within minutes of landing — urgency = success.

· Speaking with existing customers and referral leads (OTs, carers, families).

· Running a structured discovery and pitch using our high-converting sales script.

· Matching health or mobility needs to the right Sophie Bed solution.

· Managing your entire pipeline in Zoho CRM — tasks, notes, and appointments.

· Following up like a pro to convert bookings, re-engage callbacks, and close.

· Respecting time zones, deduping leads, and updating data fast and clean.

Who We’re Looking For

A strong outbound-style closer who thrives in a structured sales environment.

Confidently keeping customers on the phone for a full-value pitch, not just a price drop.

CRM-savvy, disciplined with follow-ups, tasks, and lead management (Zoho experience a plus).

A team player who can work independently, takes initiative, and respects the process.

Trainable, coachable, and happy to use a sales script — because it works.

Positive, professional phone presence with a genuine desire to help older Australians improve comfort and independence at home.

Why You’ll Love It

No cold calls – All leads are inbound via Facebook, Google, direct bookings, referrals, and customer callbacks.

Immediate trust with customers — they’ve already reached out and want solutions.

Uncapped commissions on top of a solid base salary.

A product that changes lives — not just another appliance or add-on.

Work/life balance – Monday to Friday only, office hours.

Supportive team, ongoing training, and a CRM playbook that sets you up to win.

Realistic OTE: $90K–$130K in Year 1

This isn’t a “grind it out” role — it’s a process-driven, performance-supported opportunity where your effort and skill will directly impact your income.

Ready to Sell With Purpose?

If you’re ready to bring outbound sales energy to an inbound opportunity, apply now and help Australians live better — one call at a time.