Case Worker - After Hours | Homelessness | Southport

Employment Term: Full-time, Maximum Term until 30 June 2026

Location: Based at Southport | Monday to Friday, 6.00am – 2.00pm

Remuneration: $88k + super + NFP salary packaging of up to $15,900 and $2,650 for meals and entertainment

Make a meaningful difference with UnitingCare

At UnitingCare we are leaders in crisis response, the protection of vulnerable people and children, financial resilience and family wellbeing. Our FaDS (Family and Disability Services) team work passionately across Queensland to make a meaningful difference in people’s lives.

As a Case Worker, you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about. Let’s make a meaningful difference, together!

Your part in our UnitingCare team

Do you have a passion to work with adults and families experiencing or at risk of homelessness on the Gold Coast? Would you like to be a part of an organisation that is client focussed and strategically connected to the coal face, with a clear commitment to reducing homelessness and opportunities for your professional development?

We are currently seeking a Case Worker to join our Gold Coast Homelessness Service in our After Hours team, on a max term full-time basis until June 2026.

The applicant will have experience working with people experiencing homelessness, including rough sleepers. They will be competent in identifying and understanding risks posed to children, as well as how to respond to effectively safeguard children. They will be able to work autonomously as well as participate in and contribute to an established team of professionals.

This program works across Monday to Sunday, outside regular business hours as we operate on a 24/7 service delivery model and based from Southport. Current position available is within Monday to Friday.

What makes a difference for us?

Ideally, you have 2 years experience of paid or volunteer work with people experiencing homelessness and a subsequent sound understanding of the contributing factors of homelessness.

You must have excellent verbal communication skills that enable you to assess needs accurately and extensively as well as transferable written communication skills to record assessments on the database.

You must have a tertiary qualification in human services, community services, Youth Services or related field.

A basic level of competence with technology is also required.

We are assessing applications and holding interviews as applications are received, so we encourage you to apply without delay.

What makes a difference for you?

Flexible work arrangements to support work-life balance

NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: Salary Packaging Explained

A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs

12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme

Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events

Career development opportunities to challenge yourself, grow and make a meaningful difference

A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

Provide welcoming, safe & nurturing services for children

Implement measures to prevent child abuse and neglect within our services

Appropriately and immediately address child abuse and neglect if it does occur

Diversity & Inclusion

Our approach is simple – everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.