Calling All Experienced Retail and Corporate Travel Consultants!

Whether you're already experienced in corporate travel, or you've been working as a retail consultant for several years and looking to leverage your experience in a transition to corporate, this could be your perfect next opportunity!

We're looking for a multi-skilled travel specialist to join our team as a VIP Travel Consultant, where looking after VIPs in the challenging world of corporate travel management will be sure to take your career to new heights.

At FCM, we provide highly individualized travel services for busy travellers. We are one of the world’s leading corporate travel and expense management consultancies.

About the Opportunity: FCM VIP Travel Consultant

As a VIP Travel Consultant, you'll be working with a select group of key stakeholders within our Government portfolio, using your expertise in fares and complex itineraries to deliver professional and precise travel arrangements including air, car, hotel, and ground transportation reservations using Sabre GDS.

Join us in offering unparalleled travel experiences to VIP clients and making a significant impact in the corporate travel domain.

What You’ll Be Doing

• Making professional and accurate business travel arrangements for corporate accounts including air, car, hotel, and ground transportation reservations.
• Follow company procedures, account guidelines and customer service standards in making travel arrangements, ticketing, Phase IVs, ticket exchanges/changes, CRS/GDS productivity.
• Execute bookings in Sabre GDS with proficiency and accuracy
• Provide solutions to travel related problems clients may have experienced with arrangements
• Work as a team member and assist other agents as needed in completing all functions related to servicing the client.
• Communicate with key stakeholders with professionalism and expertise
• Maintain favourable working relationships with accounts and all their employees
• Employ strong time management skills and professionalism

What you'll need:

• Minimum 2 years’ experience in travel consulting / travel management
• Expertise in fares and complex itineraries
• High end Corporate experience is an advantage
• Excellent GDS proficiency - Sabre experience preferable
• Self-ticketing an advantage
• High touch, excellent customer service & high attention to detail
• To be a 'people person' with networking and relationship-building skills
• Demonstrated ability to work within a multi-disciplinary team
• Excellent communication, listening and presentation skills
• Positive attitude and a will to succeed
• Great business acumen

What You'll Enjoy:

🙋🏾‍♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd 👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability 🎉Development: Individualised Learning & Development pathway options 🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages 🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more 🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more 💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within 🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym 🌞Mental Health: Support and Employee Assistance Program for staff and family 🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025) 🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave 💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

Are you ready to elevate your career in travel management? Apply with FCM today!

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.