About the role
Join the Wodonga Prestige's team as a Workshop Foreman. This full-time hands-on role is responsible for overseeing the efficient and effective operation of the workshop, ensuring a high standard of customer service and technical excellence. Based in Wodonga VIC 3690, you will play a key part in maintaining the automotive services and repairs for our clientele.

What you'll be doing

Diagnosis

Manage the day-to-day operations of the workshop, including workflow, staff productivity and cost control

Oversee the work of technicians, allocating jobs and monitoring progress to ensure timely completion

Provide technical guidance and support to the workshop team

Ensure all work is completed to the highest standard and in compliance with manufacturer specifications

Liaise with customers to understand their needs and provide updates on the status of their vehicle

Implement and maintain workshop processes and procedures

Assist with the recruitment, training and development of workshop staff

Monitor and report on workshop Key Performance Indicators (KPIs)

What we're looking for

Proven experience as a Workshop Foreman or similar supervisory role in the automotive industry

Strong technical knowledge and understanding of automotive repair and maintenance processes

Excellent customer service skills and the ability to build positive relationships with clients

Proficient in the use of automotive diagnostic equipment and tools

Effective communication and leadership skills to coordinate and motivate the workshop team

Analytical and problem-solving abilities to identify and resolve issues

Relevant trade qualifications or certifications in the automotive industry

What we offer
At the Jacob Group of Companies, we are committed to providing our employees with a supportive and rewarding work environment. Some of the key benefits of this role include:

Competitive salary

Ongoing training and development opportunities

Access to the latest tools and equipment

Opportunities for career progression within the organisation

A collaborative and inclusive team culture

Discounts on our range of automotive services and products

About us
Wodonga Prestige is part of the Jacob Group of Companies, a proud, locally-owned family business. Our core strengths are family values, customer service excellence, and our employees, who are at the heart of our business.

Our mission is to deliver exceptional customer experiences by ensuring the highest standards of workmanship and professionalism. Join our team and be a part of our success story.

Apply now for this exciting opportunity as a Workshop Foreman at our Wodonga Prestige location.