Are you passionate about making a difference in the lives of individuals with complex mental health needs?

We are seeking dedicated and compassionate Complex Mental Health Support Workers to join our team for our complex participants with challenging behaviors. This is a unique opportunity to work with a participant who requires intensive support, including managing challenging behaviors such as aggression, self-harm, property damage and other high-risk situations.

LOCATIONS INCLUDE: Newcastle, Hunter Valley, Lake Macquarie

Hours required: Must be available for a minimum of 3 days per week across multiple shifts (Day, afternoon, night, sleepover, active nights)

Key Responsibilities:

Provide personalised support to individuals with severe mental health challenges.

Manage behaviors that may include aggression, self-harm, and other high-risk situations in a safe and professional manner.

Assist with daily living tasks, promoting independence and improving quality of life.

Collaborate with a multi-disciplinary team to develop and implement individualised care plans.

Maintain clear, accurate, and timely records of incidents, progress, and observations.

Provide emotional support and encourage positive behavior change.

Ensure the safety and well-being of participants at all times.

Provide personal care on different levels depending on the participants needs.

Key Requirements:

Experience working in mental health or a similar support role, particularly with individuals who exhibit challenging behaviors.

A minimum of 2 years experience in mental health support is required.

Strong understanding of mental health conditions and a willingness to work with complex and high-risk situations.

Ability to remain calm and professional in stressful and challenging circumstances.

Excellent communication skills and the ability to work as part of a team.

A compassionate, patient, and resilient approach to care.

Relevant qualifications in mental health or related fields (preferred but not essential).

Flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Why Join Us?

Work in a rewarding and impactful role where your contributions truly make a difference.

Receive ongoing training and support to develop your skills.

Be part of a dedicated and supportive team of professionals.

Must have:

Australian Drivers Licence

Birth certificate or passport

Current police check

Police check must be within 6 months of application date

NDIS Workers Check

Working with Children Check

First aid and CPR

All certifications must be obtained before starting employment

NDIS Orientation Module

Visa or citizenship

How to Apply:
Please submit your CV and a cover letter outlining your experience and passion for supporting individuals with mental health challenges.

Pursue Ability is an equal opportunity employer and values diversity and inclusion in our workplace.

Due to the high volume of applications, we regret to inform you that only successful applicants will be contacted and invited to an Interview and our upcoming Candidate Engagement Event. We appreciate your interest and thank you for taking the time to apply. Should your application be selected, you will receive further details on the next steps in the process.