Hello Hello!

No-one does nursery like Hello Hello Plants.

Our large Campbellfield nursery and nationwide grower network offer customers over 4,000 plant varieties at great prices. We assist customers in store, over the phone, and online — with our delivery team sending thousands of plants across Australia every week.

We’re now looking for a friendly and reliable person to join our Reception & Customer Support Team, helping customers over the phone and by email with enquiries, orders, and bookings.

What You’ll Be Doing

● Answer incoming phone calls and respond to customer emails

● Provide order updates, delivery information, and general assistance

● Offer plant or product advice and solutions for unavailable items

● Manage bookings for garden design consultations and appointments

● Connect customers to the right team or department

● Support sales and admin with quotes and follow-ups

● Keep customer information and updates organised in our system

What We’re Looking For

● Great communication and phone skills with a friendly, clear manner

● Strong customer service focus and problem-solving ability

● Good computer and email skills (Google Workspace preferred)

● Able to multitask and stay calm in a busy environment

● Previous experience in customer service, reception, or admin preferred

● Plant knowledge or nursery background is a big plus

● Reliable, organised, and positive with a “can-do” attitude

Why Join Us

● Supportive, family-run team environment

● Learn more about plants and horticulture

● Flexible hours – full-time or casual

● Immediate start available

If you’re great on the phone, quick with emails, and love helping customers, come join our Hello Hello team!

Apply Now!

Or bring your application directly to:

Hello Hello Plants, 1477 Sydney Road, Campbellfield