Independent Living Specialists (ILS) is one of the largest healthcare equipment providers in Australia. With 60 showrooms, 10 warehouses and 700+ staff across four states and more to come, we are a company on the move. Our growth recognises our industry leadership in solutions, innovation and quality customer service across our showrooms, home care, hospital and pressure care, and configured mobility.

A unique opportunity exists for a driven Casual Showroom/ Retail Assistant at our Warrnambool store. Your positive and persistent approach to customer service and community engagement will see your success in this location. We are looking for a motivated, self-starter with the will to succeed, who is not afraid to pro-actively build relationships and drive sales.

Your "New" Day to Day:

Opening and closing the store and balancing transactions

Actively seeking new clients, contracts and marketing opportunities to ensure your targets are achieved or exceeded

Engaging incoming customers, assisting them with their questions and being able to convey the range of services that are available from the ILS Group.

Providing information to customers about our products from physiotherapy items to mobility scooters, recliner lift chairs through to our range of home care beds, home oxygen therapy and more...

Assisting with the administration and stock replenishment duties for the store

Processing orders and hire contracts

Driving process efficiency and striving for continual improvement

Being the face of ILS in the local community and driving relationships with customers and other local businesses

About You:

You will be keen to go above and beyond to interact with your community and increase store exposure

You will have a customer-centric mindset, because at ILS we are all about the customer!

You will be well presented, professional and courteous

You will have fantastic interpersonal skills and love connecting with people from all walks of life

Have a genuine desire to help others with your knowledge and abilities.

You will have second to none administration skills, including the ability to prioritise your time

You may have SAP experience, which is preferable to have.

You will be a self-motivated, creative thinker, able to problem solve and seek out new opportunities

Covid 19 vaccination

NDIS Worker Screening Check (or willingness to obtain)

Proof of Working Rights in Australia

What's In It For You:

Employee benefits and rewards

Professional and supportive team environment

Ongoing extensive training and coaching

ILS is a NDIS Provider and therefore all ILS Employees are required to provide Right to Work in Australia.

To find out more about ILS please go to https://ilsau.com.au/working-at-ils