About the role
As a barista at Ipswich Roasters Pty Ltd, you will play a pivotal role in overseeing the day-to-day operations of one of our busy cafes located in either Sadliers Crossing or North Ipswich. You will be responsible for ensuring exceptional customer service, efficient workflow, and maintaining the high coffee standards of Ipswich Coffee Roasters. This role is offered on a casual basis but we are happy to provide permanent part-time or full-time employment to the right candidates.

What you'll be doing

Opening at either 6:30am or 7:00am, setting up and making sure the coffee is tasting great for the day.

Ensure excellent customer service by maintaining a positive and professional atmosphere in the cafe.

Oversee inventory management, stock control, and ordering of supplies to meet the cafe's operational needs.

Resolve customer complaints and concerns in a timely and effective manner.

Closing the cafe and making sure everything is properly cleaned and setup for the next day.

What we're looking for

A barista who understands how to adjust a grinder to get an optimum shot and is willing to redo something that isn't quite right.

A barista with latte art skills, who can make coffees quickly

Minimum 2 years of experience as a barista in a cafe.

Excellent customer service skills and a friendly personality.

Strong problem-solving and decision-making abilities, with a focus on maintaining high standards of quality and compliance

Proficient in cash handling.

Effective communication and interpersonal skills, with the ability to liaise with both staff and customers

A passion for the hospitality industry and a commitment to delivering an exceptional customer experience

What we are looking for in interview candidates:

Someone who has a track record of staying in jobs for more than 2 years.

Someone who loves hospitality and this is their profession (not a gig to do while they study)

Someone who understands cafe work involves early starts and weekend work.

At Ipswich Roasters Pty Ltd, we are committed to providing a supportive and rewarding work environment for our employees. We offer competitive remuneration, and opportunities for professional development as our company continues to grow.

About us
Ipswich Roasters Pty Ltd strives to offer exceptional coffee, delicious food, and outstanding customer service. Our mission is to share our passion for coffee and provide a warm, welcoming environment for our customers to enjoy.