About the role

We’re looking for an AML Operations Analyst to join our Financial Crime Operations team and help us stay one step ahead of financial crime. In this role, you’ll play a key part in protecting BOQ Group by assessing and investigating alerts generated by our detection and monitoring systems. These alerts relate to retail and institutional banking products, and your work will help ensure we’re meeting our AML/CTF regulatory obligations and aligning with our Financial Crime Strategy.

You’ll be part of a team that looks after transaction monitoring, customer screening, and exception handling for regulatory reporting. Day to day, you’ll be reviewing alerts and transactions to spot anything unusual—whether that’s suspicious activity, patterns, or behaviours—and escalating them for further investigation or reporting to AUSTRAC. You’ll also be screening customers and payments against watchlists to identify any risks linked to sanctions, PEPs, adverse media, or blacklisted individuals.

There’s also the opportunity to get involved in improvement initiatives across AML Operations and the broader FCO team while working closely with stakeholders across AML Operations, FC Compliance, and Risk & Assurance, so collaboration is key.

About you

You – our preferred candidate have worked in a Financial Crime Operations team before and know your way around transaction monitoring, sanctions screening, PEPs, and ECDD. You’re confident investigating alerts and following the data trail—whether it’s tracking a customer’s source of funds or identifying related parties.

You’re curious, analytical, and always up for improving how things are done. You manage your workload like a pro, hit your KPIs, and communicate clearly alongside being articulate, with strong written communication skills and a sharp eye for detail—nothing gets past you. If you’ve used Net Reveal on Demand (NROD), that’s a bonus. Same goes for qualifications like ACAMS, ICA, or CCP.

We’re looking for someone who’s thoughtful, proactive, and a natural collaborator. If you’ve got a keen eye for detail and love connecting your work to the bigger picture—we’d love to hear from you.

About Us

BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

Since 2021, BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

Our perks

At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth.

Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team

Flexible working arrangement - Balance your work and personal life with ease.

Discounted financial products - Enjoy exclusive rates on our financial services across the Group.

Salary sacrificing options - Maximise your take-home pay with our salary packaging options.

Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.

Purchase additional annual leave - Need more time off? You can buy extra leave days.

Discounted private health insurance plan - Take care of your health with our special rates.

Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family

Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.

Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.

We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community!

How to apply

To apply for this role, follow the links.

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Please no agency applications.