Student and Academic Services Manager (Higher Education)

$110,000–$120,000 + Super | Full-time | Perth-based (Hybrid after 3 months)
Champion student success and academic integrity at a leading, globally active higher education provider.

The Opportunity
Our client, a growing and respected higher education institution with a global footprint, is looking for a capable and motivated academic professional to join their Perth-based HQ. If you bring strong HE experience in operations, compliance or academic administration, this is a rare chance to shape impact at the intersection of quality, governance and the student lifecycle.

About the Role
You will work closely with the Student Support and HE Administration Managers to ensure daily operations run efficiently and regulatory obligations are met. The role is hands-on across governance, compliance reporting, student systems, and academic operations. After a structured onboarding period, there is potential for the Student Success and HE Admin teams to report into this role, depending on your experience and performance.

You will collaborate with key internal stakeholders and academic boards while helping maintain the institution’s strong TEQSA, CRICOS and PRISMS standing.

Key Responsibilities

Support academic governance processes, including BoS and BoE documentation

Assist with TEQSA/CRICOS applications and compliance reporting (e.g. TCSI, PRISMS)

Analyse and respond to student feedback (QILT, internal surveys)

Maintain the HE academic calendar and student lifecycle processes

Assist in academic appeals, complaints, and graduation documentation

Oversee course data, lecturer onboarding, and academic meetings coordination

Liaise with internal academic boards and prepare quality reports

Potential line management of key teams following probation

What We’re Looking For

5+ years in higher education administration, governance or compliance

Strong knowledge of TEQSA, CRICOS, PRISMS, and TCSI frameworks

Excellent attention to detail and analytical skills

Proven ability to manage workflows, solve problems, and improve processes

Strong stakeholder communication and coordination skills

Experience in quality assurance or academic reporting highly regarded

Desire to grow into a leadership position

Why You’ll Love This Role

Join an institution delivering accredited programs to learners across 160+ countries

Hybrid working arrangement after 3 months (2 days WFH)

Excellent workplace culture: collaborative, transparent and values-driven

Office location near great cafes and public transport in West Perth

Work with committed teams focused on continuous improvement

Apply Now
Submit your CV via SEEK or contact [email protected] for more details.
For a confidential discussion, reach out to Haldor Aamot on 0422 274 273.

Bright Spark Recruitment
Specialists in education and training recruitment — connecting great people with great organisations.