Salesforce Business Analyst

Location: Canberra, Sydney,Melbourne,Brisbane

Clearance: Must be Australian Citizen & Eligible for Baseline Clearance

Rate: Competitive Daily Rates - ASAP Start

Contract:

• 2 roles until 30 June 2026 (possible extension)
  
• 7 roles until 31 March 2026 (possible extension)
  
  
  
  
  What's in it for you?
  
• Work on a large-scale Salesforce transformation within a major Federal Government Department
  
• Tech exposure: Salesforce (Experience Cloud), Azure DevOps, BPMN
  
• Flexible hybrid working: 2 days onsite in Canberra, Sydney ,Melbourne ,Brisbane office
  
  
  
  
  What we need from you
  
  ESSENTIAL:
  
• Proven experience as a Business Analyst with Salesforce projects (Experience Cloud desirable)
  
• Strong skills in Requirements Elicitation, Analysis, and Documentation
  
• Business Process Modelling (BPMN) expertise
  
• Proficiency in Azure DevOps or similar requirements management tools
  
• Australian Citizenship and Baseline Clearance eligibility
  
  IDEAL:
  
• Workshop facilitation experience with cross-functional stakeholders
  
• Ability to translate complex technical concepts into clear business outcomes
  
• Government project experience highly regarded
  
  
  
  
  
  
  
  Have you ever wanted to make a real difference in shaping how technology improves citizen services?
  
  
  
  
  The Company
  
  Join a leading global consulting and technology services provider partnering with Federal Government to deliver major digital transformation initiatives.
  
  This organisation is renowned for driving innovation, process improvement, and citizen-focused digital solutions that shape Australia's public service future.
  
  
  
  
  The Role
  
  Due to major transformation initiatives, the Department is seeking Salesforce Business Analysts to deliver business analysis and process improvement activities across multiple streams of work.
  
  You will work closely with stakeholders, developers, and testers to elicit requirements, model business processes, and translate business needs into functional Salesforce solutions.
  
  
  
  
  Typical Day / Responsibilities
  
• Lead workshops and stakeholder interviews to gather and validate business requirements
  
• Translate business needs into technical requirements and user stories
  
• Develop process models (BPMN) to analyse and improve workflows
  
• Manage requirements and traceability through Azure DevOps
  
• Act as a key liaison between business and technical teams
  
  
  
  
  Why Join Akkodis?
  
• Weekly pay, no payroll processing fees
  
• Upskilling opportunities & training discounts
  
• Consultant events & meetups
  
• Dedicated Account Management & EAP Support
  
  
  
  
  Interested?
  
  If you have what it takes to thrive in this role and want to know more, contact Rahul Sharma at 2 8028 3134or [email protected]
  
  
  
  
  Privacy Notice:
  
  All applications must be submitted online. By clicking "Apply Now," you'll be directed to our secure portal to complete your application in compliance with privacy laws.
  
  Akkodis is an Equal Opportunity Employer, committed to inclusion and diversity. We encourage applications from all backgrounds.