Twenty years ago, a group of Geraldton parents started Midwest Community Living Association because they wanted their children with disability to have real lives, homes of their own, choices that mattered, inclusion that wasn't just a buzzword. That vision is still what gets us up in the morning. We are truly local. Our support workers, our administration team, our Board, our customers, and their families all choose to live in the Midwest region. We know this community, its strengths, its people, its heart.

This role is available due to recent positive restructures, and internal progression. We’re looking for values-aligned people who are good at, and care about, what they do to join our growing team.

What your day looks like:

You are the first voice people hear when they call. The first face people see when they walk through the door. For families navigating disability support, that first warm and compassionate interaction means the world

Manage the front desk

Be the go-to person when something needs organising

Keep the office running smoothly - supplies ordered, facilities in order, petty cash and payments, banking and card reconciliation, invoicing and statements sorted, things filed where people can find them

Work in collaboration with the broader team, in particular the Service Administrator

Rearrange cancellations and confirm appointments, training sessions, organising meetings and functions

Arrange travel, accommodation, and short stay assistance

Attend meetings and community events

Uploading documentation and reports

Why you will love this role if you:

Can talk to anyone and put anyone at ease with your calm and warm manner

Love being in an environment that serves your community

Are naturally organised, yet adaptable and flexible

Keep things ticking over, are efficient and reliable

Enjoy learning and are keen to take on new tasks and responsibilities

Are comfortable with technology, including the Microsoft suite

You can switch between tasks without getting flustered

You put your hand up when something needs doing

Are observant and have natural attention to detail. You notice when the printer's about to run out of paper, when things need organising or if someone’s been sitting in reception waiting too long

You have worked in a reception role before (even just a year or so) and you know you're good at it, or may be ready to step back into work, for example, after time away and want an office role with regular hours, genuine purpose and connection

You want to work somewhere that values people, both within the team and the community respectively

You like being busy and tend to take initiative or look for something to do

Experience Required:

You have experience in a reception role (ideally in social services, community sector, or similar people-focused environment. Working in an NDIS setting will be highly regarded but not essential.

You have or are working towards a Certificate III Accounts Administration or Business or equivalent (desirable)

A Driver’s licence and a car (desirable)

Current First Aid and CPR Certificates (or willing to obtain)

How to Apply:

Please click the ‘Apply’ button and upload your Resume

This role will be advertised for up to 30 days, unless a suitable candidate is appointed prior. We reserve the right to close this ad at any time. All applicants must have full working rights in Australia.

Start date: immediate or on serving notice

Candidates progressing to the next stage will be contacted.

An appointment is subject to having full working rights and undertaking or having valid mandatory checks and certificates, such as NDIS Worker Screening Check, Working with Children’s Check, National Police Clearance, and NDIS Worker Orientation Module. Where possible, we encourage you to gather these before your interview, should you progress through the phone screen stage.

We are committed to diversity and inclusion. We encourage applications from people with disability, Aboriginal and Torres Strait Islander peoples, and people from all backgrounds.