About the role

Maternity leave coverage, minimum 12 month contract.

The Royal Victorian Aero Club (RVAC), Australia's oldest and most respected flying club, is seeking a highly organised and experienced Receptionist / Flight Operations Administration to join our dynamic team. As the first point of contact for our customers, you will play a vital role in creating a warm and welcoming environment. The role is based at our Moorabbin Airport location and is ideally full-time, Monday to Friday. We are open to discussing alternative arrangements, such as part-time or job sharing, with the right candidate(s).

What you'll be doing

Greeting and assisting customers in person, over the phone and via email.

Handling general administrative and clerical duties, including filing, taking flight bookings and processing incoming/outgoing mail.

Managing aircraft and instructor bookings and cancellations.

Ensure operational flight documentation is compliant with CASA regulations and club policy.

Recording and verifying flight times for invoicing and regulatory compliance.

Creating invoices and taking payments post-flight.

Manage stock, student supplies, and uniform orders.

Other general administrative support for management and flight operations, eg: banking and ensuring tea room is adequately stocked.

Contributing to a positive and collaborative team environment, including ensuring the reception area is tidy and neat and appropriately displaying current brochures of our services.

Promote a positive safety environment.

The role is part of our dynamic and helpful front desk team. You will work closely with our Membership Coordinator and Student Administration Manager forming the foundation of our front line customer service team.

What we're looking for

Strong communication and customer service skills, with a friendly and professional manner

Excellent organisational and time management abilities

Experience in using standard office software, including Microsoft Office suite and Xero, and a willingness to learn new systems.

A keen eye for detail and the ability to multitask effectively.

A collaborative team player with a positive and proactive attitude.

Experience in a similar receptionist or administrative role would be desirable but not essential.

Knowledge of, or passion for the aviaion industry would be an advantage but not essential.

What we offer

The Royal Victorian Aero Club is a dynamic and supportive organisation that values its employees. We offer a range of benefits, including:

Competitive salary

Supportive, collaborative, fun and friendly team & environment

Full or part-time employment is possible

Discounts on aviation training and services

Free Parking on site

Pre-Employment:

Prior to any offer of employment, the successful applicant will be required to undertake the following checks:

Hold or have the ability to hold a current Working with Children check

Undertake a National Police check to ensure the ability to hold and maintain an Aviation Security Identification Card (ASIC)

Have working rights in Australia

Current Australian driver's licence preferred (for occasional errands and airport access)

Aptitude Testing (Literacy & Numeracy) may be required.

The Royal Victorian Aero Club is based at Moorabbin Airport and is an equal opportunity employer, where we foster a diverse and inclusive workplace that continues to enhance our culture and brand.

About Us:

The Royal Victorian Aero Club (RVAC) is Australia's oldest and most prestigious and respected flying club. We have a long and proud history of training pilots and maintaining aircraft to the highest standards.

With over 111 years of operations, we are one of the oldest flight training organisations anywhere in the world. Today we have a large fleet of aircraft, all meticulously maintained and regularly serviced to always ensure a safe and reliable flying experience.

Join us and be part of a legacy in Australian aviation. The Royal Victorian Aero Club isn't just a place to work—it's a place to grow, learn, and thrive in an environment built on excellence and a passion for flight. Visit our website at rvac.com.au

Apply now to join our team as a Receptionist / Administrative Assistant.