Job description

Join a Compassionate and Professional Team Supporting NDIS & Aged Care Clients

At Sentinel Community Services, we are dedicated to empowering individuals to live independently, with dignity and quality care. We provide personalised NDIS and aged care services tailored to each client’s unique needs and preferences.

We’re looking for a warm, professional, and organised Receptionist to be the welcoming face of our office and a key point of contact for clients, families, and staff.

About the Role

This is more than just answering phones – you'll play a crucial role in creating a supportive, friendly, and efficient front office environment. You’ll be the first impression for our clients and other stakeholders, so a welcoming, caring attitude and excellent communication skills are essential.

Key Responsibilities:

Greet clients, families, and visitors in a professional and welcoming manner

Answer and direct phone calls and emails, including logging all calls

Schedule appointments for clients and managing calendars for senior managers

Maintain accurate client records and documentation

Assist with general administration tasks and support the broader team

Ensure the reception area and office spaces are tidy, safe, and presentable.

Set Up meeting room when required

Support the coordination of NDIS and aged care service enquiries

About You

We’re looking for someone who is:

Friendly, empathetic, and passionate about helping others

Organised and detail-oriented

Comfortable dealing with people from diverse backgrounds, including people with disability and the elderly

Able to maintain confidentiality and professionalism at all times

Proficient with computers and Microsoft Office

What We Offer

Training and development opportunities

A chance to make a real difference in people’s lives

Above award pay

Flexible working arrangements where possible