The Company:

27 branches. 48,000 satisfied clients. Alsco Uniforms has been providing professional, hygienic, Managed Rental Services throughout Australia since 1963.

The Alsco Uniforms group consists of: Alsco Uniforms, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector, accommodation, and healthcare industries; Deane Apparel, the uniform experts; Clean Room Garments (CRG), contamination and infection control solutions; and Fresh & Clean, Managed Washroom services. The passion of our 2,200 employees in Australia is the driving force behind our success.

Australian Linen Supply (an Alsco Uniforms company) is one of Australia’s leading importers and distributor of linen products designed for commercial laundry use, in the hospitality sector and healthcare industries. Our trading brands include Bev Martin Textiles (BMT) and Confident Care Products (CCP). We take pride in looking after each of our employees and all working together to deliver Customer Service Excellence for our customers.

Why You Should Join Us:

Permanent full time - Job security working for a market leading company, Internationally recognised and national footprint.

Exciting Career Journey - Be part of an international company with 27 branches nationwide, offering numerous opportunities for professional growth. You will never get bored!

Opportunities for Growth: Join a winning team that values your growth. Benefit from on-the-job training and ample opportunities to develop your skills in an organisation filled with success stories.

Inclusive Company Culture: Experience a great company culture with a friendly and supportive environment. We believe in inclusivity and foster a workplace where everyone feels valued. Come be a part of a team that's more than just colleagues.

Experienced and Supportive Management: Work under the guidance of experienced and supportive managers who genuinely care about your success.

Ongoing Training and Development: Elevate your career path with access to extensive training programs within Alsco Uniforms group. Empower yourself for sustained professional growth through these valuable learning opportunities.

Celebrate Success: From “Employee of the Month” shoutouts to “Annual Awards” and “Years of Service” milestones – we make sure your efforts are seen and celebrated.

Employee perks: With well-chosen employee perks like education assistance program and paid parental leave, we show how much we genuinely care for you!

About the Role:

The Sales Coordinator is to communicate with existing, lost & new customers to support the conversion of opportunities to sales. The role includes processing customer orders & coordinating activities to meet the service expectations. The job is to enable in full on time delivery for all customers orders & enquiries (including those of internal customers) by ensuring that activities performed are in accordance with standard procedures and work instructions.

The primary responsibilities include identifying opportunities to convert to sales, completing proactive sales & service calls, effectively handling customer enquiries, efficiently processing data and working collaboratively with the sales team.

Key Skills and Experience Required:

Certificate III or IV in business administration or customer service or equivalent work experience

Valid Driver’s License

Previous experience in phone or face to face based customer service;

Proven experience in supporting a team in providing up to date information to ensure they are achieving their goals and meeting customer expectations

Successful achievement of Key Performance Indicators (KPIs) over a sustained period of time

If this position sounds like the right opportunity for you then click the ‘Apply for this job’ button to submit your application. We look forward to receiving your application.

As part of our recruitment process you will be required to complete pre-employment screening which includes reference checking and health screening that involves drug and alcohol testing. Proof of Your Right to Live and Work in Australia must be presented at interview stage.

Australian Linen Supply is an equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, sex, national origin, disability, and other legally protected characteristics.

Agencies please note: ALS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at ALS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of ALS. No fee will be paid in the event the candidate is hired by ALS as a result of the referral or through other means.