**Administrative Assistant – Permanent Part-Time (Flexible Hours)

Immediate Start Available**

About Us

Towns Security is a rapidly growing organisation committed to delivering exceptional service to our clients. We believe in investing in our people through ongoing training, open communication, and a supportive team environment. As we continue to expand, we are seeking a dedicated and organised Administrative Assistant to join our Service Department on a permanent part-time basis — with flexibility on working hours/Days to suit the right candidate.

Why Join Us?

Flexible Working Hours – Enjoy work-life balance with a part-time role tailored to your availability.

Career Growth & Training – We provide ongoing development, guidance, and opportunities to build your skills.

Supportive Team Culture – Work with a friendly, collaborative team where your contribution truly makes a difference.

About the Role

As our Administrative Assistant, you will play a key role in supporting our Service & Maintenance Department and ensuring smooth day-to-day operations. You will be the first point of contact for clients and will assist with job processing, documentation, and communication across the team.

Key Responsibilities

Manage inbound and outbound calls and emails, providing friendly and professional customer support

Create and process job cards, update records, and manage filing systems (digital and hard-copy)

Assist the Service Manager and Operations Manager with administrative tasks

Complete data entry, documentation, and scheduling support as required

Maintain organised workflows to meet timeframes, deadlines, and service expectations

What We’re Looking For

A proactive, positive, and professional attitude

Strong computer skills, including Microsoft Excel, Word, and CRM systems

Excellent written and verbal communication skills

High attention to detail with the ability to multitask in a fast-paced environment

Reliable, punctual, and committed, with a willingness to learn and grow

Ability to work under pressure and follow tasks through to completion

How to Apply

If you’re looking for a flexible part-time position with opportunities to develop your career, we’d love to hear from you. Please email your resume and a brief cover letter outlining your suitability to:

📧 [email protected]

We look forward to reviewing your application and hopefully welcoming you to the Towns Security team!