Take the next step in your support career

At Magenta, we believe great support starts with great people. That’s why we put our team at the heart of everything we do — offering flexibility, mentoring, and genuine career growth, while helping the people we support live safe, meaningful lives.

If you’ve been in the disability sector for a while and are ready for a new challenge, the Support Partner – Generalist role offers a mix of hands-on participant support (around 65%) and office-based coordination (around 35%). It’s perfect for someone who enjoys direct support but also wants to develop skills in rostering, mentoring, and supporting team operations.

What you’ll do:

Provide consistent, person-centred support to participants across a range of needs

Build professional relationships with participants, families, and key stakeholders while maintaining confidentiality

Support rostering and help maintain stable coverage for frontline staff

Assist in coordinating participant activities and ensuring smooth day-to-day operations

Mentor and support other Support Workers through informal check-ins and guidance

Support staff to meet documentation standards and maintain accurate shift notes

Participate in team meetings, case discussions, and continuous improvement initiatives

Contribute to on-call duties on a rotating basis to maintain service stability

What you’ll bring:

Experience as a Support Worker supporting people with disability

Strong communication and interpersonal skills

Ability to work flexibly and respond to changing circumstances

Good organisational skills and attention to detail in documentation

A supportive, team-first attitude

Certificate IV in Disability, Community Services, or equivalent (or working towards) — highly regarded

Familiarity with rostering or client management systems such as FlowLogic is an advantage

Why you’ll love working with Magenta:

A people-first culture — we support our staff as much as our participants

Hybrid work — combine hands-on support with coordination and mentoring responsibilities

Career growth opportunities within a supportive team

SCHADS Award Level 3.1 + a collaborative, friendly environment

Work that genuinely makes a difference every single day

How to Apply

If you’re ready to grow your career while helping others live empowered, fulfilling lives, we’d love to hear from you. Apply today with your resume and a short cover letter.