Position Title: Technician ICT Telecommunications
Employment Type: Permanent Full-time
Salary Range: $99,458 per annum + 12% super and benefits (Sole Electronics Tech)
Location: NSW Ambulance Southern sector, Wagga Wagga
Application Close: 4 November 2025

Make a Difference Every Day by ensuring the 24/7 operation, maintenance, and support of our radio and telecommunications systems that supports Mission-Critical Communications for NSW Ambulance

ABOUT THE OPPORTUNITY

Reporting to the Manager, Radio and Telecommunications, you?ll be primarily responsible within your geographical area for ensuring the 24x7 operation, maintenance and support of the NSW Ambulance digital and analogue Private Mobile Radio (PMR), related assets such as mobile and portable radios including connectivity to the Public Safety Network (PSN), satellite phones, and supporting ICT infrastructure at stations and control centres. The Technician may from time-to-time perform this primary responsibility in areas outside of their area of responsibility at the request of the Manager Telecommunications.
A critical aspect of the role is the 24x7 Operational support of telecommunications during significant incidents and events, for example bush fires and adverse weather.

ABOUT YOU

You are a proactive, experienced telecommunications technician with a strong work ethic, excellent problem-solving skills, and a passion for supporting frontline emergency services. You are comfortable working independently across varied locations and handling high-pressure situations calmly and professionally.

You will bring:

• A proactive approach to fault finding, maintenance, and system reliability.
• A strong safety mindset with a commitment to WHS practices and procedures.
• The flexibility and resilience to be part of a 24/7 support roster, including response to emergencies and natural disasters.
• Excellent organisational skills and the ability to document and manage assets accurately.
• A continuous improvement mindset, with a desire to stay current in emerging technologies and best practices within the telecommunications and ICT fields.

WHATS ON OFFER

• Permanent employment, providing job security and stability
• Leave support including annual, parental, carers and more
• Allocated Days Off (ADO) once a month take a paid day off
• Additional Public Holiday
• Generous salary packaging options to help you increase your take home pay: Up to $9k for living expenses + $2.6k meal & entertainment + novated leasing
• Staff Support Program - extensive free confidential and professional assistance for staff and their families
• Fitness passport, and medic-fit gyms at most locations - discounted gym membership that both you and your family can enjoy
• Discounted private health insurance
• Career development and growth opportunities
• Collaborative and supportive team

ABOUT NSW AMBULANCE

NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment.

NSW Ambulance is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, neurodiverse individuals, and people with disabilities to apply!

HOW TO APPLY

Please respond to the below two questions (max 4000 characters including spaces) and submit this with your CV and other required information.

Question 1: You have been advised that Ambulance crews using a particular analog radio site / channel can hear the dispatcher, however the dispatcher cannot hear them. The radio site is part of the NSW Ambulance PMR network and is connected to the remainder of the PMR network via an RF link to a 'hub' site. The link at the hub site is part of a 'Talk-through Link' and the Base (TTR) at the hub site is operating normally. Describe how you would go about diagnosing the fault.

Question 2: You are the sole response to the failure of a radio site. Once on site, you diagnose a failure of the Base (TTR) antenna, located on the tower at a height of 30 metres. The time is around midday, and you are carrying a suitable replacement antenna in your vehicle. What would your next steps be?

Need more information?

1. Click here for the Role Description and Position Conditions and General Information
2. Learn more about careers at NSW Ambulance here

Additional Information

Eligibility lists and talent pools may be created and used to fill permanent or temporary vacancies over the next 18 months at the same, or other locations, that are at the same grade and capability level.

• Applicants will be assessed against the essential criteria articulated in Role Description.
• NSW Health is committed to accessibility and may provide adjustments to the recruitment and interview process as needed, including physical adjustments, interview setup, or scheduling needs.
• Employment of temporary visa holders is only considered if no suitable permanent resident or citizen is identified after labour market testing.

CONTACT PEOPLE

Please contact Mark Pearce on [email protected] if you have any questions about this role.
For Aboriginal candidates who would like to talk to NSW Ambulance's Aboriginal Workforce Consultant, please contact Leonie Garvey on [email protected]. Support is also available through the Stepping Up website.
Please contact [email protected] if you require any adjustments to the recruitment process so we can support you to present your best self.

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