We are hiring a capable and detail-oriented Sales & Service Support Coordinator to help keep operations running smoothly and ensure clients receive the right data on time, every time.

Lead Lists is an established Australian consumer data provider. We supply permission-based, compliant lists to government agencies, charities, and research organisations. Our clients value accuracy, reliability, and clear communication.

In this role, you’ll work closely with account managers and the wider Sales Team to coordinate admin, data delivery, manage client communications, and support the sales process from enquiry through to follow-up.

This is a hybrid role combining administration, coordination, and client support. We are looking for someone who is reliable, organised, and detail-focused. You will need to manage multiple tasks without being followed up and communicate clearly with both clients and internal teams.

The Role

Must be based in Australia

Part-time: 20 to 25 hours per week

Remote/work from home

Flexible hours

4-week paid trial followed by a 12-month engagement

Key Responsibilities

Answer incoming calls and manage initial client interactions

Triage and respond to new enquiries via phone and email

Schedule meetings for the Sales Team

Working on client campaign requirements and providing reports on data availability

Use Excel to customise and prepare client data files

Coordinate with internal Sales and Data teams to maintain smooth workflows

Monitor and respond to messages via the website chatbot

Communicate with clients in a timely and professional manner

You Will Be a Good Fit If You:

Write clear, confident emails and are comfortable speaking with clients on the phone

Are confident using Excel and understand basic data formatting

Are organised and enjoy managing admin and follow-ups

Pick up systems quickly and work independently

Pay close attention to detail and check your work thoroughly

Take ownership of your work and don’t need reminders

You Will Stand Out If You Have:

Experience in client service, sales support, or coordination roles

Worked in a small business or startup environment

Used tools like HubSpot

Exposure to data, marketing, or list management

What You Will Receive

Flexible work hours and remote setup

Direct access to leadership

On-the-job training and exposure to real client campaigns

$30 to $35 per hour depending on experience

A 4-week paid trial followed by a 12-month engagement

How to Apply

Send an email to [email protected] with the subject line: I am Your Sales & Service Support Coordinator for Lead Lists, and include the following:

A short video (3 to 5 minutes) introducing yourself and your experience - we will not respond to applications that do not include this.

Your resume

A short message or cover letter explaining:

Why this role appeals to you

Your availability and preferred start date

Any relevant skills or experience

If you are dependable, detail-focused, and ready to support a growing team delivering real results, we would like to hear from you.