About Us

We are a successful, small Australian packaging company that manufactures corrugated cardboard products. We pride ourselves on our great team environment and high-quality products. Our small office team (currently 5 people) is the friendly and efficient hub of our operations, and we're looking for one more person to join us!

The Role

We're looking for a reliable and positive person to join our office team. This role is the first point of contact for our valued customers and is key to keeping our office running smoothly.

You don't need a specific work history or skills! We will provide full, comprehensive training for the right person.

Your day-to-day responsibilities will include:

Answering customer enquiries via email and phone.

Entering customer orders accurately into our system.

Chasing up the status of orders with our production team.

Receipting incoming goods into our system.

Entering product design specifications for quoting purposes (this is the "sales support" part).

General office administration to help the team.

About You

This role is all about attitude! We are happy to teach you all the skills you need, but we can't teach enthusiasm and reliability.

We are looking for someone who is:

Positive and enthusiastic with a "can-do" approach.

Eager to learn and open to being trained from scratch.

A great communicator with a friendly and professional manner.

Organised with good attention to detail (very important for order entry!).

Confident and comfortable using computers. (You'll be using email and our order entry systems every day, but we will train you on our specific software).

A team player who is happy to help out in a small office environment.

Reliable and committed. Training takes time, so we are looking for someone who wants to find a stable, long-term role and grow with us.

What We Offer

A Fantastic Team: Join a friendly, supportive, and stable small team.

Full Training: We will invest in you and provide complete on-the-job training on our products and systems.

Flexible Hours 30-38 hour/week with flexible start time