💻 Technical Analyst (Graduate / Entry Level)

Location: Hybrid – Dandenong South Office / Remote
Type: Full-time | Graduate / Entry-Level
Salary: $65,000 – $85,000 + superannuation

Who We Are

At Causeis, we’re passionate about helping associations change the world through technology.

As the leading and most awarded iMIS consulting partner globally, we work with 75+ associations across industries — from healthcare to education — to create better member experiences, improve operations, and drive digital transformation.

We’re proud to be recognised as a Great Place to Work, a SmartCompany Smart50 Workplace, and a four-time ASI Global iMIS Partner of the Year.

Our people are innovators, problem-solvers and collaborators — and now we’re looking for our next graduate to join the journey.

About the Role

If you love solving puzzles, helping people, and exploring how technology works — this role is for you.

As a Technical Analyst, you’ll be part of our service delivery team supporting clients using iMIS EMS — a leading CRM and association management platform. You’ll learn how to troubleshoot issues, manage tickets, assist with projects, and create meaningful digital solutions that make a real difference.

Don’t worry if you’re new to iMIS — we’ll train you every step of the way! You’ll gain technical skills, customer-service confidence, and industry experience that sets you up for a successful career in tech consulting.

What You’ll Do

Help clients by resolving support tickets and technical questions.

Work with our consulting team on exciting client projects and system enhancements.

Learn how to configure CRM systems, generate reports, and deliver web updates.

Support website projects with content management and testing.

Be part of a team that values communication, collaboration, and curiosity.

What You’ll Bring

A recent degree in Information Technology, Computer Science, or Business Systems.

A natural curiosity for how systems work and how to make them better.

Great communication and problem-solving skills.

A desire to learn SQL, HTML, CSS, or JavaScript (bonus points if you already know a little).

A friendly, team-first attitude and a passion for helping clients succeed.

Why You’ll Love Working Here

🌱 Growth from day one: Structured training, mentoring, and a personal learning plan — with 10–15% of your first year dedicated to development.

💡 Real projects, real impact: Work directly with clients on projects that shape member experiences across Australia.

🌍 Hybrid flexibility: Work from our modern Dandenong South office or remotely.

✈️ Opportunities to travel: Both locally and internationally as your career grows.

❤️ Supportive culture: Wellness programs, social activities, and a team that genuinely cares.

Ready to Launch Your Career?

If you’re a graduate who loves technology, problem-solving, and continuous learning — we’d love to meet you.

Come and start your career with Causeis — where innovation, purpose and growth go hand in hand. 👉 Apply today and launch your career with Causeis.