Job Summary

Join a creative Melbourne organisation supporting a digital transformation, design and deliver training, support communications, and help teams thrive.

About

Join a dynamic, innovative organisation supporting creativity, innovation, and impact across Victoria. The team is leading a major digital transformation to modernise how programs, partnerships, and stakeholder engagement are managed. This is an exciting opportunity to help design and deliver learning experiences, coordinate communications, and contribute to meaningful change while collaborating with passionate professionals in a supportive hybrid environment.

The Opportunity

We’re seeking a Training and Communications Coordinator to join the transformation project team. You’ll help design and deliver training programs, manage communications, and ensure staff are supported throughout the rollout of new systems and processes. This role is perfect for someone organised, proactive, and creative, who enjoys creating engaging content and helping others succeed through change.

What You'll Do

You’ll be responsible for ensuring staff and stakeholders are informed, prepared, and confident in adopting new systems and processes.

Review existing training needs and develop a comprehensive training plan.

Execute the training plan: schedule sessions, coordinate resources, and liaise between project teams, vendors, and participants.

Design, create, and manage training materials, including presentations, guides, and videos.

Facilitate training sessions for SMEs and end users, ensuring content meets audience needs.

Evaluate training effectiveness and measure impact on adoption and performance.

Support internal and external communications by reviewing and executing the communications plan.

Create engaging content and manage communication channels.

Monitor stakeholder engagement, sentiment, and project outcomes to feed into continuous improvement initiatives.

What You'll Bring

You’re a proactive, organised professional who thrives in collaborative environments and enjoys designing materials that make complex systems understandable. You’ll bring creativity, attention to detail, and the ability to coordinate across multiple stakeholders.

Experience in training design and delivery, preferably in project or technology contexts.

Strong communication skills, including content creation and stakeholder engagement.

Ability to coordinate schedules, resources, and training logistics effectively.

Analytical skills to evaluate the effectiveness of training and communications.

Comfort working across both project teams and operational staff to identify and address knowledge gaps.

Why Join Us

Work on a high-profile transformation project, helping teams adopt new ways of working while contributing to meaningful change. Collaborate with passionate professionals in a supportive hybrid environment, enjoy flexible arrangements, and make an impact in a creative, values-driven organisation.

Not sure if you meet these requirements? Please apply, we are happy to discuss your individual circumstances.