We are seeking an experienced and inspirational leader to join this premium, one of a kind brand in Melbourne's CBD.

As the Assistant Manager, you’ll be at the helm of an energetic and fast-moving retail environment. Your role will be key in driving sales, ensuring exceptional service standards, and leading a large team with passion and enthusiasm. You will be responsible for creating a memorable shopping experience for customers while maintaining smooth daily operations.

Key Responsibilities:

• Team Leadership: Lead, inspire, and mentor a large team, encouraging high performance and fostering a collaborative and positive environment. You’ll be a natural motivator, able to engage with your team and inspire them to deliver their best every day.
• Operational Excellence: Oversee all store operations, ensuring that everything runs smoothly, from stock management to visual merchandising. You'll balance high sales performance with maintaining operational efficiency and quality standards.
• Customer Experience: Maintain an unwavering commitment to providing a luxury experience for every customer. Your team will look to you to set the tone for exceptional customer service that meets the brand’s premium standards.
• Sales and Targets: You will be responsible for achieving and exceeding store sales targets. You’ll work closely with the broader team to develop strategies and initiatives that drive business growth and improve store performance.
• Training & Development: Manage the ongoing development of your team, ensuring they have the tools and knowledge to deliver their best performance. This includes regular coaching and training on product knowledge, customer service, and sales strategies.

Who You Are:

• Experienced: You bring a wealth of experience managing high-end retail stores and leading large teams in a fast-paced environment. You understand the intricacies of operating at a premium level and know how to keep things running seamlessly under pressure.
• Customer-Centric: You have a deep passion for delivering an exceptional customer experience, ensuring that every customer feels valued and has a lasting impression of the brand.
• Motivational Leader: Your vibrant personality and natural leadership style make you a standout manager. You know how to create an atmosphere where your team feels inspired to perform at their highest level, while building strong, lasting relationships with each other and the customers.
• Results-Driven: You are performance-focused and committed to achieving sales targets while maintaining an exceptional level of service.
• Organised & Efficient: You understand the operational side of the business and can manage everything from inventory control to ensuring that the store is always pristine and visually on-brand.

What's On Offer:

• Competitive Salary package
• Quarterly bonus structure
• People first culture - engaging and inspiring leaders who invest in your happiness and success!
• Career Progression - opportunities to continue your retail journey beyond this role.

Ready to lead a team at a premium brand? Apply today and take the next step in your career!

Apply or contact Samantha directly via email - [email protected]