We’re looking for a proactive, organised team member for our Barton office in Canberra. You will contribute to a collaborative, high-performing team and provide consistent weekday coverage. You can work full-time or part-time (at least 30 hours a week), with hybrid working arrangements considered.

About us

Tailored HR Solutions is a dynamic boutique HR consulting firm that delivers fit-for-purpose strategies and solutions to help organisations thrive. Our team of highly experienced business and HR expert advisors partner closely with clients to identify, design and implement tailored business and workforce services that drive strategic success.

We are known for our commitment to excellence and client-centric approach, delivering impactful results across a diverse range of industries.

At Tailored HR Solutions, you will join a passionate and collaborative team that is constantly growing, innovating and pushing boundaries. We work together to create high-impact, practical solutions that make a real difference for our clients every day. We are looking for people who share our drive for excellence and want to make a meaningful impact.

If you are excited by the idea of working in a supportive, forward-thinking environment where your contributions matter, we would love to hear from you.

Our Cultural Values

At Tailored HR Solutions, our core cultural values are woven into everything we do. They guide how we work with clients, collaborate as a team and grow as professionals. We live these values every day:

Innovation and Creativity: we encourage fresh thinking and imaginative problem-solving.

Collaboration and Agility: we work together flexibly and responsively to meet evolving needs.

Integrity: we act with honesty, accountability and respect in all our interactions.

Supportive and Caring: we foster a positive, inclusive work environment where people feel valued.

Continuous Learning: we invest in growing our expertise and staying ahead of the curve.

Transparency: we build trust through open, clear and timely communication.

About You

To thrive in this role, you build and maintain trusted relationships and enjoy being a collaborative team member. You are agile, adaptable and confident thinking on your feet to solve problems if they arise.

You are skilled at managing shifting priorities, timelines, dependencies and deliverables. You proactively keep others informed with clarity and consistency. Your strong organisational skills help drive efficiency and contribute to the continuous improvement of our service delivery.

You are comfortable working in a dynamic environment, coordinating and executing a variety of tasks across projects and organisational priorities. You take initiative and are ready to support wherever needed, becoming a reliable and valued member of the team.

You demonstrate excellent attention to detail and foster productive relationships with both colleagues and clients. You support the effective management of activities to ensure successful project delivery, taking personal accountability for high-quality outcomes.

Ideally, you have a genuine interest in human resources and are committed to growing your knowledge and skills in this field. With experience in administrative roles, you are confident managing competing priorities and contributing meaningfully to team success.

Your behaviours, attitudes and beliefs align with our Tailored HR Solutions values.

Key Responsibilities

Administration support: Manage day-to-day administrative operations, including coordinate office supplies, equipment and facilities to maintain a productive work environment.

Calendar and task management: Coordinate calendars for key events, stakeholder meetings, workshops and courses across the team and projects.

Executive assistance: Provide high-level support to senior leaders, including inbox triage, drafting correspondence, managing follow-ups and organising travel, itineraries and expense reconciliations.

Stakeholder engagement: Manage our Client Management System and serve as a primary point for stakeholders, ensuring timely and professional communication.

Team collaboration: Facilitate effective team communication by scheduling meetings and events, preparing agendas, documenting outcomes and tracking follow-up actions.

Project coordination: Assist in planning, executing and monitoring internal and client facing projects. Collaborate with team members to develop project plans, with defined tasks, dependencies, and milestones. Support project meetings and contribute to progress tracking and reporting.

Technology enablement: Support the maintenance and management of project-related systems and tools including Microsoft Teams, Harvest, Xero and SharePoint.

Operational and workforce support: Contribute to refining operational processes and templates. Support internal initiatives, such as onboarding, compliance tracking and quality assurance. Assist with pre- and post-client engagement activities.

Key Capabilities for Success

Demonstrated ability to build trusted and healthy relationships.

Excellent written and verbal communication skills, with the ability to tailor information to suit the audience.

Ability to take ownership and initiative of tasks, process and outcomes

Exceptional organisational and time management skills.

High attention to detail.

Proficiency in Microsoft Office and collaboration tools, with a tech savvy and enthusiasm for developing and maintaining capabilities across multiple platforms.

Experience in project coordination and executive support.

Flexible working style, with a strong sense of accountability and ability to deliver results independently while seeking support when needed.

Agile mindset with the ability to adapt and respond to shifting priorities.

Curiosity and a strong willingness to learn

Essential Experience

Business operations and / or office administration / coordination experience

Preferred Experience

Minimum 2 years' experience in a similar role.

Is an Australian Citizen.

Relevant operations experience in a consulting or professional services environment desirable.

Why Join Us?

At Tailored HR Solutions, we offer a dynamic and inclusive work environment where you can grow your career. We provide opportunities for professional development and the chance to work on transformative projects that make a real impact on our clients. Join us to harness the transformative power of people and build a better working world together.

How to apply

To organise a confidential conversation about the role, or to ask any questions, please email [email protected].

To apply for the role please send a copy of your resume along with a cover letter addressing the requirements of the position to [email protected]. Please include your preference for full time or part time work.

Please note that we will interview potential candidates as we receive applications and the position may be filled before the closing date.