We’re seeking a motivated and enthusiastic team member to join our team in a full-time capacity, based onsite at a large and vibrant residential complex in Biggera Waters.

You’ll be the first point of contact for residents, contractors, and stakeholders. As the face of our property and building management team, your attitude, presentation, and willingness to learn will set the tone for the professional experience we pride ourselves on delivering.

About the Role:

This role supports the day-to-day running of a large residential apartment complex and you will work closely with our experienced onsite management team. You’ll play a key role in ensuring smooth operations by providing high-level administrative and customer service support.

Key Responsibilities:

This is a cross functional role

Act as the first point of contact for residents, contractors, and visitors

Manage community engagement plan

Provide administrative support to the onsite building and property management team

Manage phone calls, emails, and in-person inquiries with professionalism and efficiency

Assist with scheduling, record keeping, and documentation management

Maintain databases

Other general office duties and ad hoc support tasks related to property management

What We’re Looking For:

A positive attitude and professional presentation – you're the face of the brand

Excellent communication and interpersonal skills

Great attention to detail and strong organisational abilities

Ability to multitask and prioritise in a dynamic, fast-paced environment

Proficiency in Microsoft Office (Word, Excel, Outlook)

Previous experience in property management, real estate, strata, or building admin is an advantage, but not essential – training will be provided to the right person

Why Join Us?

Work onsite at a well-established and respected residential complex

Be part of a friendly, professional, and supportive team

Opportunities to grow within the property and building management industry

Enjoy a diverse and engaging role where no two days are the same