About the role

Are you an experienced Billing & Back Office Specialist looking to join a growing energy company? Blue NRG Pty Ltd is seeking a full-time Billing & Back Office Specialist to join our team in our Melbourne, VIC office. In this key role, you will be responsible for providing accurate and efficient billing solutions to our customers.

About the Company

We are a fast-growing, Australian-owned energy retailer serving thousands of businesses nationwide. Our team is dedicated to disrupting the energy market through technology, data, and fresh thinking—helping customers unlock energy savings. If you thrive in a dynamic team culture and want to make a real impact, this is your place

What you'll be doing

Manage the end-to-end billing process for customers, including data collection, analysis, market transactions and invoice generation

Ensure all billing information is accurate and compliant with industry regulations

Liaise with stakeholders to address any billing inquiries or discrepancies in a timely manner

Identify opportunities to streamline billing processes and implement process improvements

Provide reporting and analysis on billing activities to support business decision making

Stay up-to-date with changes in energy industry regulations and billing requirements

Collaborate with cross-functional teams to deliver a seamless customer experience

What we're looking for

Minimum 3 years' experience in an energy billing or similar role

Strong understanding of energy industry regulations and billing practices (including MSATs and B2B/CATS procedures

Proficient in data analysis, problem-solving, and attention to detail

Proficiency in SQL will be viewed favourably

Excellent communication and customer service skills

Ability to work independently and as part of a team

Relevant tertiary qualification in a related field (e.g. business, accounting, finance) is preferred

What we offer

At Blue NRG, we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, you will have access to a range of benefits, including:

Be part of a forward-thinking, independent business

Exposure to senior leadership and mentoring

Work in a supportive, small team with real impact

Competitive salary, flexible arrangements (1 day per week WFH), and opportunities for growth

Join our dynamic team and contribute to the growth and success of Blue NRG Pty Ltd.