Client Coordinator – Make a Difference in Health & Wellness

Location: Redcliffe, Brisbane QLD | Industry: Healthcare & Medical | Type: Full-Time

About Us

At Nutrition Diagnostics, we empower clients to take control of their health through education, testing, and personalized nutrition programs. We’re a small, passionate team who values precision, professionalism, and a genuine desire to help others.

Learn more about our philosophy: nutritiondiagnostics.com.au/pages/philosophy

About the Role

We’re seeking a highly organized, computer-confident Client Coordinator to manage the essential administrative and coordination tasks that keep our clinic running smoothly.

You’ll be the first point of contact for clients, ensuring that scheduling, documentation, and communication are handled accurately and on time. This is a task-driven role where attention to detail, efficiency, and computer literacy are crucial.

Key Responsibilities

Manage client communication, scheduling, and follow-up

Accurately record and update client information in our systems

Coordinate blood tests, reports, and supplement orders

Process and manage client documentation and emails

Support front office operations and practitioner workflows

Use digital tools daily (Microsoft Office, email systems, internal databases)

Maintain structure, consistency, and quality across all admin processes

About You

You’ll succeed in this role if you are:
Highly competent with computers – confident using multiple systems, online forms, and file management
Accurate and efficient – able to touch type, compose professional emails, and manage documentation quickly and precisely
A clear and courteous communicator – with an excellent phone manner and strong written communication
Fast to learn and retain information – follows procedures and recalls details accurately
Detail-oriented and task-focused – takes pride in organization and completing tasks to a high standard
Reliable and proactive – sees what needs doing and follows through

Preferred background:

Administration or office coordination

Experience in client or customer support roles

Proficiency in Microsoft Office and general digital systems

Training:

4 weeks full-time structured training

Why Join Us

Be part of a purpose-driven team improving lives through science-based health care

Learn within a structured, supportive environment

Enjoy a varied role where organization and reliability are valued

Ready to Apply?

If you’re a capable administrator who enjoys structure, technology, and getting things right the first time, we’d love to hear from you.

Apply now and help us deliver an exceptional client experience.