About the Role

Do you light up a room with your passion and creativity, lead with heart, and have the organisational skills to match? This is a hands-on leadership role where you'll oversee our Day Programs and group activities, ensuring every participant experiences meaningful, person-centred support that aligns with their NDIS goals.

You'll split your time between coordinating the program, supervising staff, and working directly with participants. It's busy, dynamic, and rewarding - juggling priorities, leading a team, and liaising with allied health professionals, families and community partners. If you thrive under pressure and get genuine satisfaction from seeing people achieve their goals, this could be your perfect fit.

This is your chance to truly shape our programs. We want someone who brings fresh ideas, creative thinking, and innovation to the role - someone who sees possibilities, isn't afraid to think outside the box and try new approaches to enhance participant experiences.

We are open to either part-time or full-time hours, dependent on the availability of the successful applicant.

What You'll Do

Lead and innovate: Oversee daily operations of group activities, bringing fresh ideas and creative approaches to ensure they're engaging, person-centred, and aligned with each participant's NDIS goals and support plans

Provide direct support: Work hands-on with participants in both individual and group settings, supporting their activities and building meaningful relationships

Supervise and develop staff: Lead and support the Team Leader, Direct Support Workers and students - providing guidance, mentoring, performance feedback, and coordinating inductions and training

Collaborate with stakeholders: Maintain clear, professional communication with participants, families, allied health professionals, and community partners, implementing recommended changes and strategies

Champion safety and quality: Identify and manage risks while maintaining accurate, confidential, audit-ready records

Advocate for participants: Ensure every person's needs, preferences, rights and goals remain at the centre of all planning and service delivery

Drive improvement: Regularly review and refine processes, programs and practices to enhance outcomes

Keep leadership informed: Communicate any serious incidents, reportable matters or significant risks

What You'll Bring

Essential:

Qualifications in Disability, Community Services, or related field (or substantial relevant experience)

Proven experience supervising or leading staff in disability, community or health services

Demonstrated experience providing direct support to people with disability and a deep understanding of person-centred practice

Experience coordinating programs or group activities in day programs or similar community settings

NDIS Worker Screening Check and Working with Children Check

Current First Aid and CPR certification

Unrestricted Driver's Licence

Strong IT and organisational skills with sharp attention to detail

Excellent communication skills and ability to liaise with diverse stakeholders

Understanding of (or willingness to learn) NDIS Practice Standards

What makes you stand out:

You're an ideas person who brings creativity and fresh thinking to program development and can convert ideas into action

You bring positive energy and enthusiasm that lights up the room—creating an uplifting environment for participants and staff alike

You're a natural leader who balances empathy with accountability

You stay calm under pressure and demonstrate resilience when facing challenges

You genuinely understand disability-specific practice and contemporary approaches

You build strong relationships and are committed to ongoing professional development

What We Offer

Competitive SCHADS Award classification

Salary packaging and remote area benefits

Supportive team environment

The opportunity to truly shape and innovate our programs

Access to leadership training and professional development to further your skills and progress your career

A role where you'll see the difference you make every single day

Location: LAAS Head Office, Loxton, SA 5333 (with travel to other LAAS locations in the Riverland as required)

About LAAS

Lifestyle Assistance and Accommodation Service (LAAS) was developed by community, for community and has been a leader of disability supports in the Riverland for almost 40 years. We're on a mission to provide support and opportunities that enrich, empower and enable people with disability to be more independent and achieve their full potential. Our values - Collaboration, Innovation, Inclusion, Flexibility, and Opportunity - aren't just words on a wall; they're how we work every day.

For a confidential conversation about this opportunity, please contact [email protected]

How to Apply

Please submit your resume and a cover letter addressing the following key selection criteria:

Leadership and Staff Development: Your experience supervising or leading staff in disability, community or health services, including mentoring, performance feedback and coordinating staff inductions and training

Disability Support and Person-Centred Practice: Your experience providing direct support to people with disability and understanding of person-centred practice and contemporary disability support approaches

Program Coordination and Innovation: Your experience coordinating programs or group activities, with examples of bringing fresh ideas and creative approaches to enhance participant experiences

Communication and Stakeholder Collaboration: Your ability to build strong relationships and liaise professionally with participants, families, allied health professionals and community partners

Organisational Skills and Quality Management: Your organisational and planning abilities, including managing competing priorities under pressure and maintaining accurate records

LAAS is committed to creating an inclusive workplace. We encourage applications from people of all backgrounds and abilities.