
Customer Service Representative
BEST Group
Posted 11 hours ago
We’re seeking a friendly and competent Customer Service Representative to join our Wingfield Sales office.
As part of the Customer Sevice Team, you will be responsible for assisting customers in a range of service and sales enquires across our extensive range of masonry pavers, blocks, retaining wall and terrazzo tile products, providing an exceptional customer service experience.
Duties include but are not limited to:
Respond promptly and courteously to inbound calls and emails.
Addressing customer inquiries, concerns, and requests with accuracy and empathy.
Provide personalised assistance and guidance to walk-in customers.
Enter sales orders into our system accurately and in a timely manner, maintaining a high level of attention to detail.
Collaborate closely with other team members to ensure seamless communication and coordination of customer requests.
Maintain a positive and proactive attitude.
Ensure office, work areas and displays are consistently safe, tidy and presentable.
Success Requirements:
• Proficient in using Microsoft Office Suite.
• A passion for delivering exceptional customer service.
• Strong time management, administration and organisational skills.
• Excellent attention to detail.
• Ability to complete multiple tasks with varying levels of priority.
• Knowledge of building industry and of building products (desirable)
Why join us?
• Inclusive, we value diversity and maintain an inclusive workplace.
• Family, all about family and worklife balance as a local South Australian family business since 1993.
• Growth, ongoing training and career progression opportunities for all employees.
• Discounts, product Discounts are provided for staff and family
Who we are
Best Bricks & Pavers has been serving Australian clients across commercial, civil and residential projects for over 30 years as a leading manufacturer of quality masonry bricks and pavers in South Australia.
How to Apply
You will need to be an Australian citizen or Australian permanent resident to apply. Submit your resume and cover letter via the “Apply” button.
For more information about Best please visit our website https://www.bestbrickspavers.com.au/
About BEST Group
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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