About Us: We’re an independent not-for-profit organisation delivering various NDIS services based in Remote and Very Remote country areas. We have a broad client base across our region (with some beyond).

This role is approved for Work from home. You’ll be working remotely alongside two experienced part-time team members who will support your role with timely account payments and will follow your lead on NDIS changes and payment integrity. We value collaboration, clear communication, problem solving and a can-do attitude.

The Role: This is a FT position, days and hours are negotiable (within reason), and remuneration will be based on experience (SCHADS award).

This is a fully remote role , so you’ll need a quiet, designated workspace, a dual-monitor setup, and reliable internet.

You'll be responsible for end-to-end Plan Management, including (but not limited to):

Onboarding new participants;

Invoice processing via our CRM system, Careview;

Claim uploading and reconciliation;

Provider payments;

Monitoring participant budgets;

Communicating with participants and providers both internal and external;

Ongoing readiness and preparation for 3 year Audit cycle;

Payment integrity enquiries;

Coordinating a small team.

About You: We are seeking someone who is proactive, aware of the NDIS landscape and what it takes to achieve compliance. A true team player to complete workloads and coordinate work flows in a remote team environment.

Our ideal team member will have:

A solid background in Plan Management and deep understanding of the NDIS;

Excellent accountancy and in-depth finance knowledge;

A desire to maintain payment integrity;

An aim to stay current with NDIS policy and implement as best practice;

Strong communication skills

A friendly, approachable attitude with a willingness to pitch in;

Confidence to take ownership of tasks and decisions;

Initiative to improve processes and troubleshoot as needed;

Excellent IT knowledge and computer skills;

Ability to meet KPI's linked to company administration, compliance and meeting timeframes.

On offer:

Full time employment contract with an immediate start

Can negotiate on hours and employment status to suit candidate

4 Weeks Annual Leave per year

Phone and laptop provided.

Salary Sacrifice with Meals & Entertainment Card option. CBB.com

Job Specification
Tasks and responsibilities

Liaise with both internal and external stakeholders to maintain up to date records of client financial information / documentation, ensuring accuracy and compliance with NDIS claiming and funding categories (Plans and Service Agreements),

Review service delivery data to ensure billing accuracy against participant plans, service agreements, and schedules (in line with the NIDS Pricing arrangements and price limits),

Prepare, process, and submit NDIS claims for plan-managed, self-managed, and NDIA-managed participants, reconciling NDIS payments and follow up on claim rejections, underpayments, and/or discrepancies,

Maintain accurate records and manage financial databases related to our financial activities,

Complete various reporting, data entry and financially, payment integrity enquiries and related administrative tasks,

Maintain knowledge of NDIS pricing arrangements, service codes, and funding rules,

Support staff with task based training and information relevant to completing their role and maintaining compliance overall.

Qualifications and Experience

Minimum Certificate 4 in Bookkeeping and at least 5 years in practice or equivalent.

Minimum 4 years demonstrated Plan Management experience, having covered the transition from PRODA to PACE with demonstrated knowledge of NDIS plans, funding categories, budgeting and claiming.

An understanding of Microsoft Office programs is essential, Excel, Word etc. with a high level of computer literacy.

Demonstrated ability to work effectively in a team environment, with well-developed communication skills (written and verbal).

Organised, with attention to detail and compliance-focused.

Please apply with statements addressing the Job Specification above, and we need to see:

Formal qualification parchments and professional affiliation/registration certificates;

All relevant screening clearances (NDIS Worker Screening and WWCC);

Your CV with contactable referees to substantiate your previous employment.

Interested? If this sounds like a role designed for your lifestyle and skills base, we’d love to hear from you!