About Us

At CPAP World, we’re committed to improving lives through better sleep health. Since 2008, we have become a trusted name in respiratory care, offering premium CPAP machines, masks and accessories paired with expert guidance, diagnostic services, rentals, and clinical support. Visit us at https://cpapworld.com.au for more information.

Role Overview

We are looking for a dedicated and experienced CPAP Clinic Consultant / Technician to join our team. In this role, you will provide high-level support and service for CPAP users: from diagnosis, mask fitting and CPAP trials, through to troubleshooting, ongoing follow‑up, and patient education. You’ll also be using sleep study equipment & software, liaising with customers, and contributing to our standard of care. This role is ideal for someone who is technically proficient, empathetic with patients, and enjoys variety.

Key Responsibilities

· Conduct home‑based sleep studies (and in‑clinic / in‑lab where applicable) using relevant diagnostic tools/software

· Fit masks, set up CPAP / AutoCPAP / BiPAP / ASV devices; perform trials & rentals

· Educate patients about device usage, mask fitting, maintenance, hygiene

· Interpret machine / cloud / card data; troubleshoot issues with devices, masks, accessories

· Monitor and maintain equipment, ensure infection control, quality assurance

· Manage stock: ordering supplies, managing accessories & mask parts

· Perform follow‑ups to assess therapy efficacy, patient compliance & satisfaction

· Administrative duties: record keeping, liaise with medical practitioners/sleep specialists, EMR / software data entry

Selection Criteria / Requirements

Essential:

· Proven experience in CPAP / respiratory therapy / sleep medicine roles (mask fitting, CPAP trials etc.)

· Familiarity with CPAP / BiPAP / AutoCPAP devices and diagnostics

· Strong communication & customer service skills; ability to explain technical info in understandable terms

· Good IT literacy; ability to use diagnostic software and troubleshoot device/software issues

· Self‑motivated, reliable, able to work independently & part of a team

Desirable:

· Experience with advanced therapies (e.g. ASV, bi‑level ventilation)

· Experience in conducting / interpreting sleep studies (home or lab)

· First Aid / CPR certification

· Experience in sales or recommending accessories / masks, with balance of patient care over sales pressure

What We Offer

· Competitive remuneration commensurate with experience

· Flexible working arrangements: options for part time / weekend hours

· Professional development and training in sleep medicine and diagnostics

· Access to the latest CPAP & respiratory technologies, high quality equipment

· Supportive work environment; your role will make a real difference in people’s lives

How to ApplyPlease send your resume + a cover letter addressing the following:
1. Your experience with CPAP / sleep therapy, including any diagnostic tools or software you have used.
2. Examples of how you handle mask fitting and patient‑education / troubleshooting.
3. Your availability (weekdays/weekends) & whether you prefer full or part‑time work.

Job Types: Full-time, Part-time, Permanent, Casual