Location: Inverloch, Wonthaggi & Bass Coast
Reports to: Property Manager

About the Role

The Housekeeping Supervisor plays a key role in upholding The Beach House People’s high standards across our collection a portfolio of coastal holiday homes. This is a hands-on position that combines supervision, training, and quality control, ensuring every property is guest-ready and presented to a 5-star standard.

We’re looking for someone with excellent attention to detail, strong organisational skills, and a warm, supportive approach to leading others. The role is 2 days per week during the off-season and 3 days per week in peak and summer seasons.

Key Responsibilities

Supervision & Support: Oversee daily cleaning and housekeeping operations, maintaining consistency, quality, and efficiency across all properties.

Training & Mentoring: Support onboarding and provide ongoing training for new and existing cleaners, sharing best practices and fostering a positive, team-focused environment.

Quality Inspections: Conduct regular property inspections to ensure presentation, hygiene, and readiness standards are consistently met.

Guest Readiness Checks: Assist with final presentation touches, restocking supplies, and ensuring homes are guest-ready.

Communication: Liaise with Property Managers, laundry and cleaning staff to report issues, provide feedback, and coordinate schedules.

Problem Solving: Address minor maintenance or presentation issues promptly and professionally.

Cleaning: This role may involve cleaning a 2-4 holiday homes & support laundry staff.

Health & Safety: Promote and uphold safe cleaning practices, maintaining an organised and compliant work environment.

About You

Experience in professional cleaning or housekeeping is ideal, but not essential, your warm leadership style and ability to motivate others is what matters most.

Available 2–3 days per week, including the weeks following public holidays and throughout the Christmas/summer peak period. Salary is pro-rata.

Passionate about maintaining high standards and confident in your own cleaning abilities.

A strong communicator with a positive, approachable manner.

Reliable, detail-oriented, and proactive in identifying and resolving issues.

Comfortable working both independently and within a fast-paced, supportive team.

Honest and willing to lead by example and get stuck in!

Holds a valid driver’s licence and has access to reliable transport.