Job Title: Administration & Operations Officer
Location: Penrith, NSW
Employment Type: Full-Time, Monday to Friday, 5:00am – 2:30pm

About Us:
Ribs and Roast was founded by the amalgamation of The Butcher & The Chef. Together, our directors Paul O’Shea (The Butcher) and Tony Italiano (The Chef) mastered the coming together of fresh meat and the science of cooking and, as a result, now offer a range of niche sous vide products.

Here at Ribs & Roast, everything we do comes down to one simple but powerful word: CARE. It’s the heart of our business and is supported by our four pillars of belief — Food Safety, Food Quality, Customers, and Each Other. These values guide how we work with our team, partners, and customers every day.

Position Overview

We’re seeking a detail-oriented and highly organised Administration & Operations Officer to join our operations team at Ribs & Roast. This hands-on role supports the end-to-end supply chain process, combining general administrative duties with logistics coordination, inventory control, and purchase order management. You will be joining a collaborative team that share responsibility for managing day-to-day supply chain activities whilst working closely with production, sales, outlet, and supplier teams.

This is a hands-on position that requires excellent organisational skills, clear communication, and a proactive approach to problem-solving. If you thrive in a fast-paced, team-based environment and enjoy contributing to the success of cross-functional operations, this is the role for you.

Key Responsibilities

Administrative Support

Manage day-to-day office tasks, including data entry, filing, document management, and record keeping.

Enter customer purchase orders, process invoices and prepare delivery documentation

Greet and assist visitors, customers, and delivery drivers at the premises.

Answer incoming calls and direct queries professionally and efficiently.

Maintain compliance documentation, checklists, and administrative reporting.

Purchasing & Supplier Coordination

Process approved purchase order requests from production, sales, outlet, and management teams.

Create and issue purchase orders in MYOB, ensuring accuracy in pricing, quantity, codes, and delivery details.

Communicate with suppliers to confirm orders and manage updates or changes.

Track outstanding orders and follow up on confirmations, discrepancies, and delays.

Logistics & Deliveries

Coordinate incoming and outgoing deliveries, ensuring goods are received accurately and on time.

Prepare and manage delivery documentation, including consignment notes, pallet labels, and HACCP entries.

Support the inspection and receiving process (weights, temperatures, product checks) and manage rejected deliveries per SOP procedures.

Inventory & Stock Coordination

Monitor stock levels across production, outlet, and dry goods areas.

Support regular and monthly stocktakes, including data entry and reconciliation.

Record incoming goods into the HACCP system with appropriate documentation and photos.

Assist with new product setup, GL coding, and tracking of traded meat and internal stock transfers.

Finance & Invoice Matching

Match supplier invoices with POs and delivery documents for accounts processing.

Communicate any discrepancies with suppliers and internal teams for resolution.

Assist with month-end reconciliations by ensuring all incoming records and invoices are finalised and up to date.

Skills & Experience

Prior experience in administration, logistics, supply chain, or purchasing roles.

Strong organisational skills with high attention to detail.

Excellent verbal and written communication skills.

Confident in handling multiple tasks, deadlines, and stakeholders.

Proficient in Microsoft Office Suite (Excel, Outlook, Word).

Experience with inventory systems such as MYOB and BossQI (desirable).

Familiarity with HACCP procedures or willingness to learn.

Ability to work both independently and collaboratively in a fast-paced team.

What We Offer

Early start and early finish, giving you more time to enjoy your afternoons.

Supportive, collaborative, and team-focused work environment.

Varied and engaging role that touches multiple parts of the business.

Opportunities for learning and growth in supply chain and operations.

Comprehensive on-the-job training to support your role and professional growth.

Stable, full-time position with consistent weekday hours.

Access to a well-equipped staff kitchen, including tea, coffee, and a selection of complimentary food options.