About Inovayt

Founded in 2007, Inovayt has grown from a boutique mortgage broking business into one of Australia’s most reputable independently owned financial services firms. With a national presence and a team of over 40 professionals, we provide tailored mortgage broking, financial planning, and commercial finance solutions to everyday Australians.

At Inovayt, we believe in building relationships beyond the transaction. Our mission is to provide lifetime financial solutions by thoroughly understanding our clients’ individual needs and goals, helping them achieve long-term financial success. We’re proud of our values—teamwork, professionalism, performance, integrity, and well-being—and we live them every day.

Why Join Us?

Be part of a values-driven company that genuinely cares about its people and clients.

Thrive in a collaborative and high-performing team environment.

Enjoy flexible working arrangements and a modern office near Flagstaff Gardens and Queen Victoria Market.

Access long-term career development pathways and leadership opportunities.

Work with a company that celebrates success, encourages growth, and doesn’t take itself too seriously.

About the Role

As a Broker Associate, you’ll play a pivotal role in supporting our award-winning brokers and delivering a seamless experience for our clients. You’ll manage the full loan process from submission to settlement, handling all credit-critical requirements on behalf of the broker. This includes assisting in the preparation, submission and correction of applications, liaising with lenders, and ensuring all compliance and documentation standards are met. Ideally this would fit a junior broker looking to hone their skills before taking on clients full time or a senior loan processor/client service manager who knows how to handle anything thrown at them.

This role is ideal for someone looking to build a long-term mortgage broking career and looking for invaluable experience. You’ll gain hands-on practice, develop deep industry knowledge, and be mentored by some of the best in the business—making it the perfect stepping stone to becoming a successful broker yourself.

Key Responsibilities

Manage the end-to-end mortgage process from loan submission to settlement.

Handle all credit-critical tasks, including document verification, compliance checks, and lender-specific policy requirements.

Provide guidance and support to the team preparing application submissions including but not limited to, credit recommendation, policy verification and servicing.

Handle a large volume of clients whilst maintaining SLA’s

Liaise with brokers, clients, and lenders to ensure transparency and alignment through the application journey.

Proactively manage timelines, finance due dates, and settlement milestones without supervision.

Identify and resolve application discrepancies, follow up on missing information, and autonomously handle all client and credit enquiries once a strategy has been set.

Maintain consistent, proactive communication with clients throughout their journey.

About You

You’re a confident and experienced mortgage professional who thrives in a fast-paced, client-focused environment. You bring a strong background in home loan credit policy and/or loan processing, or you’re a broker looking for a business to give you a foundational understanding and guidance to help you achieve and you’re ready to take the next step in your career.

You’ll bring:

2–3+ years of experience in a client service, loan processing, or broking role.

Experienced in borrowing capacity, lender servicing, income verification and calculation

Strong knowledge of the mortgage process and credit policy across a wide range of lenders

Excellent communication and stakeholder management skills.

A proactive mindset, attention to detail, and a passion for helping clients succeed.

Experience with platforms like ApplyOnline, FLEX/BrokerEngine, HubSpot or similar (expected).

What’s Next?

If you’re ready to take the next step in your career and join a company that values your expertise, ambition, and authenticity, we’d love to hear from you. Please submit your resume and a cover letter outlining why you’re the ideal candidate for this role.