About the Company

RPS Financial Services is an experienced Commercial, Residential and Asset Finance Broking company based in Clayton, providing lending services to clients across Australia.

As an Australian Credit Licence holder, RPS Financial Services have access to 100's of loan products across a comprehensive network of lending institutions to assist in finding the right lending solutions for its clients.

About the role

Due to growth within the business, the organisation is seeking an experienced broker support officer/Parabroker.

This is a Full time office based role in Clayton.

As a broker support officer/parabroker, you will be managing/assisting with the loan application process from post the initial client enquiry, through to settlement, post settlement along with any other administration tasks allocated by the company..

An attractive remuneration package will be offered in accordance with the successful applicant's qualifications and experience..

Convenient location with potential flexible working arrangements will be offered for the right candidate

Great work environment with a fantastic team & supportive culture

Immediate start

No sales required as this is a support role

Duties include

Managing new and existing client relationships

Management of client file workflow processes (Basic knowledge of Excel)

Analysing payslips, self employed income documents, and credit reports (Equifax & Quickli)

Application review, data-entry and lodgement through aggregator software – MYCRM

Liaising with banks, solicitors, accountant's and real estate agencies to ensure a smooth client experience

Oversee all finance approval processes

Adherence to all lender and regulatory compliance requirements and lending processes

Attendance and contribution to team meetings

Client management and assistance with execution of Mortgage and Asset Finance documents.

Participating and taking responsibility in office administrative and functioning tasks

Skills and experience

Minimum of 12-24 months experience in Loans Processing/Banking/loan writing/Loan Admin/Asset finance & Equipment finance

Positive, team oriented, can-do attitude with a good sense of humour

Critical thinking and problem solving

Reasonable working knowledge of Asset Finance, Residential and Commercial lendingexperience would be an advantage.

Sound understanding of the current banking environment.

Self-motivated and be able to set your own daily goals and commitments

Experience with Microsoft Outlook, Office, Excel

Flexible, engaging, and confident disposition.

Excellent customer relationship skills to enable nurturing of customers throughout the entirelending application journey.

Excellent communication and time management skills

Experience in using aggregate software (i.e., MyCrm) is not essential, but would be highly regarded

Completion of Certificate IV in Finance and Mortgage Broking is not essential, but would be highly regarded

Successful applicant will need to pass a police, credit and reference check

Australian citizenship or permanent residency is required for this position.

Year 12 or equivalent qualification is the minimum education requirement for this role.

Please note: Due to the high volume of applications, only successful candidates will be contacted