Meriton Suites currently has an opportunity for a dynamic and innovative hotelier to join our housekeeping operations team in Sydney as Relief Housekeeping Manager.

About the Role

As the Relief Housekeeping Manager, you will enjoy working across a collection of hotels and uphold the responsibilities of a brand ambassador for Meriton Suites.

You will work closely with the Regional Housekeeping Manager NSW / ACT / VIC in making recommendations and to implement changes as appropriate for our Housekeeping teams, whilst providing housekeeping operational support across our NSW hotels.

With our centralised and strategic headquarters in Sydney, consistency of product and service standards across our brand are paramount. You will be supported greatly in your role to ensure the delivery of our company vision and mission.

Your key responsibilities

Daily allocations of rooms and duties.

Manage all training of staff.

Co-ordination of workforce to meet daily deadlines.

Delivering efficient preparation, cleanliness and presentation of guest rooms in accordance with Hotel standards and guest expectations.

Effective time management capabilities with a methodical management style.

Attend to guest enquiries and requests.

Stock control and ordering.

Working with and managing externally contracted team members.

Foster a positive, inclusive, and high performance team culture.

To be successful in this role you will have

You have previous hotel housekeeping senior leadership experience and enjoy leading and mentoring a variety of different teams.

You are passionate in cultivating a positive and safe workplace environment.

You drive hotel performance while strictly adhering to relevant WHS legislations and employment law.

You can coach and provide constructive feedback. You take pride in supporting the accelerated professional development of our team members.

You have a hands-on approach that provides great support to the daily operations.

Have a minimum of 5 years experience in a similar role.

Have a proven track record in providing excellent accommodation standards in a large scale 4- or 5-star hotel or serviced apartment environment.

Have proven leadership abilities.

Possess in depth industry knowledge.

Have a natural eye for detail when it comes to cleanliness and the overall operations of housekeeping.

Be immaculately presented.

Focused and passionate about guest service.

Team oriented and able to work under pressure.

Why Meriton Suites?

Australia’s largest owner-operator of apartment-style hotel suites, with 23 locations and 6,210 suites nationally

Base + Super + 17.5% Annual leave loading for award-based employees

Future opportunities and career development with locations across Sydney, Brisbane, Gold Coast, Canberra and Melbourne

‘M.E.R.I.T Academy’ our online training platform to further develop your skills and knowledge

Paid Parental leave

Access to Employee Assistance Program (EAP) to provide professional and personal advice

Team Member accommodation discounts

Friends and Family discounts

Kudos – Monthly recognition awards

Team activities and social events

Induction program for all new starters

Only short-listed applicants will be contacted within 7 days of application. Please note that we will not consider external agencies as recruitment for this role is handled internally.