About us:

University of Canberra’s vision is that “Together we work to empower, connect and share knowledge with our people, cultures and places.” UC is engrained in the local community and we aim to challenge the status quo through the pursuit of excellence in teaching, learning and research. The University of Canberra has been ranked in the top 7 universities in the world for reducing inequalities (THE Impact Rankings 2024).

About the opportunity:

The Future Student Services team is currently looking for an Advisor to join their highly collaborative and supportive team focused on providing an exceptional experience to future students.

This position offers you the opportunity to collaborate across the university and assist with different university programs, and events focused on student recruitment.

This role will see you:

• conducting outreach activities, including inbound and outbound emails, phone calls, and face-to-face interactions with future students
• establishing strong connections with future students
• understanding the student’s aspirations and needs
• providing guidance on the benefits, eligibility and course offerings at the university
• recording all interactions to create informative reports on trends and outcomes.

If you have a strong customer-focused approach, are seeking structure and process-oriented work with regular interaction with people then this could be for you.

Please note, some interstate travel may be necessary as well as limited leave opportunities during peak periods and occasional work outside regular hours.

Offerings/ Benefits/ Culture:

The University offers excellent conditions and benefits such as:

• Flexible working arrangements and Family-friendly policies
• On campus Gym, Medical services, Cafes, Post office, Supermarket and Childcare facilities.
• Professional Development offerings (study assistance, corporate programs and discounts)
• Innovative work environment with a diverse and inclusive culture
• Access to Employee Assistance Program and a corporate private Health Plan (Bupa)

University of Canberra is a values based organisation and sets a goal to be the national sector leader in equity, diversity, inclusion and access via Connected – A Decadal Strategy 2023-2032. UC encourages applications from Aboriginal and Torres Strait Islander peoples, people with disability and people from culturally and linguistically diverse backgrounds.

Eligibility:

• Applicants who wish to apply for this position should have valid working rights at the time of submission.
• The University of Canberra is committed to the safety of vulnerable and young people. As such, successful applicants will be required to have a current ACT working with vulnerable people registration. For further details on how to apply please click https://www.accesscanberra.act.gov.au

How to apply:

Please apply with you CV only, no other documentation is required at this stage. Please ensure you take the time to align your CV with the Position Description requirements. We want to understand how your skills and experience relate to the position you are applying for.

If you are initially shortlisted, you may be asked to complete an online one-way video interview. There will be a list of pre-set questions that will need to be answered within a stipulated time.

For job specific information: Please contact Brent Hartland, Manager, Future Student Services, [email protected].

For recruitment and application questions: Please contact the Talent Solutions team on 02 6206 3867 or email [email protected]. If you would like to request a reasonable adjustment to the selection process, please feel free to contact us.

Closing date: 11.55pm, Sunday 26 October 2025.