** $34 - $36 per hour + super **
** Full-time & immediate start available! **
** Grow your career with potential for permanency **

WOW Recruitment is looking for a self-organised and tech-savvy individual to join an internationally recognised industrial firm as a Customer Service Specialist.

Our client is a leader across the power & energy, industrial machinery, urban infrastructure, aerospace, and defence sectors, and is looking for someone who thrives in a structured environment and can manage processes with confidence and efficiency.

This is a fantastic opportunity for someone who enjoys variety in their day, takes pride in delivering excellent service, and is looking to grow their skills within a well-established global brand.

What you will be doing?

• Be the first point of contact through inbound calls and emails or customer enquiries.
• Provide accurate information in a timely and compliant manner.
• Utilising Microsoft Suite and CRM systems to log data entry and communication with internal & external stakeholders.
• Accurately record customer information into the database.
• Monitor and manage released, shipped, and order statuses.
• Work collaboratively with Account Managers to regularly review forward orders & update delivery schedules.
• Maintain knowledge of product and service policies & pricings.

What do you bring?

• Prior experience in a customer service, account management, or data entry is preferred.
• Prior experience working within the manufacturing/building product industries highly desirable.
• Proficient at utilising Microsoft Office Suite & CRM systems.
• Ability to self-organise and multitask.
• Thrives and can effectively communicate in a collaborative work environment.
• Personal and professional verbal and written communication skills.

Perks & Benefits:

• Full-time opportunity & immediate start.
• Tech hardware & software provided.
• Free on-site parking or <10mins walk from Regents Park station.
• Kickstart or accelerate your career with a global organisation listed in the Fortune 500.
• Ongoing training, support, and mentorship.

If you are interested in this Customer Service Specialist position, click APPLY NOW and Shona will be in contact with you or email your CV to [email protected].