Your new role:

In this dynamic and varied position, you will provide administrative support across a range of medical units to ensure the effective delivery of patient care and service operations.

Key responsibilities include:

• Acting as the first point of contact for patients, visitors and staff, responding to general enquiries and providing courteous and timely assistance.
• Maintaining accurate patient records and hospital information systems, including admissions, discharges, and appointment coordination.
• Supporting patient flow by liaising with clinical teams, coordinating paperwork, and facilitating patient transfers.
• Performing a range of administrative tasks including data entry, meeting support, and monitoring office supplies and equipment.

About you:

We are looking for a flexible, customer-focused individual who thrives in a team environment and can adapt quickly to changing priorities across multiple work areas.

To be successful in this role, you will demonstrate:

• Strong communication and interpersonal skills with a commitment to excellent customer service.
• High attention to detail and accuracy when managing patient information and administrative tasks.
• Proven ability to plan, organise, and prioritise workloads in a busy healthcare setting.
• Competence in using Microsoft Office and hospital information systems (e.g. HBCIS, ieMR, S4HANA).

Check out our quick tips and application essentials!

What we can offer you:

• We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
• We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
• We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

About us:

Princess Alexandra Hospital:

The Princess Alexandra Hospital (PAH) is a tertiary health care centre providing care in most major adult specialties. We provide world class health care to Brisbane City's southern suburbs across emergency, medical, mental health and surgical services, including liver and kidney transplant.

We are nationally recognised for our expertise in trauma management and organ transplants and are one of Australia's leading academic and research health centres. The PAH as a major medical research precinct hosts Australia's most advanced medical research facility, the Translational Research Institute (TRI) as well as a new Clinical Research Facility for the discoveries made at TRI to be trialed in a safe clinical environment.

We're expanding our hospital to make sure everyone gets the care they need. We're adding more beds, modernising our buildings, and improving our spaces to treat kidney and cancer patients with all new services and facilities planned to open by 2027.

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are better together.