Join Electrodry as a Customer Service Administrator – Be Part of a Supportive and Dynamic Team!

Electrodry is seeking a motivated and personable Customer Service Administrator with a can-do attitude and a passion for helping people. This is the ideal role for a detail-oriented problem-solver who enjoys connecting with customers and keeping things running smoothly behind the scenes.

About Electrodry:

At Electrodry, we’re committed to enhancing our customers' homes with effective, convenient, and professional home services. We take pride in maintaining a positive and respectful workplace, where every team member lives our values and contributes to outstanding customer experiences.

Purpose of the Position:

As our Customer Service Administrator, you’ll be the first point of contact for customers and a key player in supporting our storage and rug wash services. From taking bookings to managing day-to-day operations on-site, you’ll help deliver a seamless customer experience and keep things organised and efficient.

Key Responsibilities:

Customer Service & Administration:

Provide friendly, professional support for our rug wash and storage services – greet customers, offer pricing, and assist with quotes and service info.

Handle customer bookings, phone calls, and email enquiries in a prompt and helpful manner.

Coordinate access to storage units and ensure accurate tracking of unit use and availability.

Maintain tidy and well-organised storage areas with a focus on safety and efficiency.

Perform general administrative tasks including data entry, record-keeping, and office support.

Assist in ensuring the smooth day-to-day running of storage and rug wash operations.

Essential Skills & Knowledge:

Exceptional communication and customer service skills.

Strong organisational skills and the ability to multitask effectively.

Competence using Microsoft Office (especially Word and Excel).

Attention to detail and accuracy in data and record-keeping.

A proactive, team-focused attitude and willingness to jump in where needed.

Desirable Experience:

Previous experience in admin, storage, or customer service is a plus — but if you’re a fast learner with the right mindset, we’ll support you every step of the way.

Why Join Us?

At Electrodry, we value every team member and support personal and professional growth. We offer a dynamic and rewarding work environment where no two days are the same.

We also offer:

A 9-day fortnight working roster (available after the first 3 months), supporting a better work/life balance.

How to Apply:

If you're ready to bring your skills and enthusiasm to Electrodry, click APPLY and submit your resume along with a cover letter outlining why you’re a great fit for the role.

We look forward to hearing from you!