Are you ready to take the reins in a fast-paced, top-tier real estate agency with a reputation for innovation, luxury, and results?

This is your chance to join a high-growth, award-winning business operating at the top of its game. Based in one of Sydney's most desirable lifestyle hubs, this elite agency is known for its dynamic culture, cutting-edge marketing, and unmatched market presence. With an energetic team of sales agents, marketing creatives, and operational experts, this is a workplace where excellence is the norm and your impact will be felt from day one.

As the Operations Manager, you'll be the engine behind the business - driving performance, streamlining systems, and ensuring seamless execution across every function. Sitting at the leadership table, you'll play a key role in shaping strategy, improving processes, and supporting a team that thrives on success.

This is more than just an ops role - it's your opportunity to step into a career-defining leadership position in a business that values ambition, celebrates wins, and backs its people to grow.

The Perks:

• Be Part of an Award-Winning Agency- Join a premium, high-performing real estate brand recognised for excellence across the industry
• Executive-Level Role with Impact- Step into a key leadership position where your voice matters and your ideas help shape the business
• Modern Office in a Prime Location- Work from a beautifully designed, centrally located office close to cafés, transport, and lifestyle hotspots
• No surprises - just structure, clear systems, and the support you need to thrive
• Strong Culture & Team Spirit- Be part of a collaborative, social, and motivated team that genuinely enjoys working together
• Work with the Best- Join a high-achieving team that values professionalism, celebrates wins, and supports each other daily.
• Impressive Brand for Your Career- Be aligned with one of the fastest-growing, most respected agencies in Sydney- a standout addition to your resume.

The Position

In the role of Operations Manager, your key responsibilities will include:

• Support all agents with contract preparation, exchanges, and urgent contract-related queries
• Attend and assist at all auctions - before, during, and after, including managing exchanges
• Conduct compliance checks on agency agreements (ID, comparables, checklists, correct details)
• Oversee and manage the processing of agency agreements and price revisions with admin team
• Handle all sales exchanges: documentation, system updates (Vault), and coordination with accounts
• Manage post-sale administration including cheque deposits, contract postage, and listing updates
• Communicate new sales promptly to the team and ensure accurate listing status across platforms
• Problem-solve property-related issues for buyers, vendors, and agents as they arise
• Liaise with IT provider for staff and office tech support
• Oversee onboarding and offboarding of all employees
• Manage CPD training records and maintain up-to-date licence files (digital and physical)
• Conduct internal audits on sales files for compliance
• Provide operational support to accounts and Chief of Staff, including HR, recruitment, and staff coverage when required

The Person

The ideal candidate for the role of Operations Manager will have:

• Previous real estate experience as an Operations Manager, Office Manager or high level Executive Assistant
• Strong experience in real estate contracts and compliance (essential)
• Deep understanding of agency agreements, OFT regulations, and exchange processes
• High level of initiative, ownership, and accountability
• Excellent communication skills and stakeholder management
• Ability to work under pressure and manage multiple tasks with tight deadlines
• Strong problem-solving mindset with a proactive approach
• Tech-savvy with experience using Vault or similar CRM systems
• Professional, polished, and solutions-focused

Apply in Strict Confidence

Submit your CV by hitting APPLY NOW or contact:

Bianca Piras

Email: [email protected]

Mobile: 0434 376 835

For a quicker response, please text or call. We're available outside of business hours! No CV? No problem! We're happy to have a confidential discussion with you regardless. Rest assured, we will never inform your employer that you're exploring new opportunities.