About the position (Ongoing full-time)

The Manager, Business Planning and Performance leads strategic planning, evaluation, and performance management across the Department of Parliamentary Services (DPS). This role plays a key part in aligning business priorities with the DPS Strategic Plan, driving organisational performance, and supporting evidence-based decision-making.

You’ll oversee the development and implementation of strategic and business plans, establish performance frameworks, and provide data-driven insights that shape long-term success. Working closely with senior leaders and stakeholders, you’ll foster a culture of continuous improvement, collaboration, and accountability that underpins the Parliament’s strategic objectives.

About us:

Based in NSW Parliament, the Department of Parliamentary Services (DPS) is a specialist service department working to support the operation of the Parliament of NSW by providing logistical support and advice to members, the Departments of the Legislative Council and Legislative Assembly and the people of New South Wales. Our office is found close to public transport in the heart of Macquarie Street CBD, next to the State Library and Sydney’s Botanic Gardens.

Enabling the Parliament, serving New South Wales: We demonstrate and foster in others a commitment to the five values of the Department of Parliamentary Services: collaboration, innovation, excellence, integrity and service.

Our commitment to diversity: We welcome applications from people from diverse backgrounds and encourage women, Aboriginal and Torres Strait Islander peoples, LGBTQIA+, people with disability, mature-age people, and people from culturally diverse backgrounds to apply for this role.

Our people:

Our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join Parliament include:

• Competitive salary and annual leave loading
• 35-hour week and flexible work options
• Corporate Wellbeing programs including seminars and Fitness Passport
• Free annual Influenza vaccination
• Salary packaging options via superannuation contributions or a novated vehicle lease
• On-site fitness facilities, pool, restaurant, cafes, and post office

About you:

Are you a strategic thinker and a seasoned professional with a passion for driving performance and planning excellence?

This pivotal role provides strategic leadership across DPS, overseeing business performance, planning, and evaluation. You will be responsible for developing and maintaining systems and protocols that align with the DPS Strategic Plan, ensuring our initiatives are data-driven, future-focused, and effectively executed. A strong track record in establishing and monitoring key business performance indicators, identifying trends, and driving continuous improvement initiatives is essential. Equally important is your ability to effectively engage and collaborate with both internal and external stakeholders.

Key Responsibilities

• Operationalise Parliament’s business planning and performance framework.
• Drive the annual prioritisation of business plans in line with the strategic roadmap
• Conduct quarterly performance reviews and coordinate reporting to senior stakeholders
• Ensure resource allocation and performance tracking support long-term strategic objectives
• Champion continuous improvement and evidence-based decision-making across the department

Specifically, you will:

• Have a strong attention to detail with analytical and problem-solving skills
• Be a clear and confident communicator, able to influence and advise diverse stakeholders
• Demonstrate a collaborative style, building strong relationships while respecting local expertise
• Maintain a strategic mindset with the ability to balance long-term planning and day-to-day issues
• Be adaptable and resilient in complex, changing environments
• Demonstrate high standards of integrity, accountability and stewardship

Further information to assist you with applying for this position:

• Role Description
• Department of Parliamentary Services website
• Pre-employment requirements - NSW Parliament

How to apply:

To apply for this position please provide:

• An up-to-date Resume [maximum five pages] which clearly details your skills and experience as relevant to this role and
• A response [maximum two pages] to the Targeted Questions below.

Applications that do not include a response to the targeted questions will not be progressed to the next stage of assessment. Copies of qualifications, certificates or documentation (other than requested) is not required at this stage in the recruitment process and will not be included with application documents.

Targeted questions:

1. Demonstrate how your expertise, capabilities, and professional background equip you to successfully carry out the responsibilities of this role. In your response, include examples that demonstrate:

1. your experience in operationalising evaluation frameworks, as well as monitoring strategic and operational business plans.
2. your accomplishments in leading continuous improvement initiatives and effectively identifying and mitigating risks.
   
   

1. Describe how you build effective internal partnerships across diverse areas to deliver high-quality organisational outcomes. In your response, provide examples that demonstrate:

1. your approach to managing competing priorities when developing and maintaining business plans across different teams or functions.
2. how you ensure alignment between individual business plans and the organisation’s overarching strategic objectives and key priorities.
   
   

Electronic attachments must be MS Word compatible or in pdf format.

Technical assistance: Should you encounter any technical problems, please contact ‘I work for NSW’ or the helpdesk on 1800 562 679 (Monday - Friday).

To be eligible to apply for this role, you must meet one of the following criteria:

• an Australian Citizen
• a permanent resident of Australia; or
• a New Zealand citizen.

Thank you for your interest in this role. We look forward to receiving your application.

Job Reference: 492506

CLOSING DATE: Sunday, 26 October 2025 [11.55 pm]