3-6 month role with potential for extension

Based in Bibra Lake, Monday to Friday

Admin & warranty support in a varied role

About the Client

Our client is a well-established and reputable organisation with a strong presence in the industry, recognised for delivering high-quality products and services. They foster a professional and inclusive workplace culture, promoting teamwork, efficiency, and continuous improvement across all operations.

About the Role

WorkPac are seeking a motivated and detail-oriented Warranty & Service Administrator to join our client’s team in Bibra Lake. This 3-6 month opportunity, with potential for extension, operates on a Monday to Friday roster and will support warranty and administrative functions to ensure smooth daily operations. The successful candidate will manage warranty claims, liaise with technicians and customers, process documentation, and provide general administrative assistance across departments.

Key Responsibilities

Process warranty claims using Sybiz and enter claims on manufacturers’ websites

Forward warranty jobs to technicians and order spare parts as requested

Schedule warranty jobs, coordinating with customers to arrange service times

Process invoices for both warranty and non-warranty jobs

Provide prompt and professional support to internal and external customer queries

Undertake various administrative duties, including end-of-month processing

Provide reception support during breaks and leave periods

Assist with order processing and accounts as required

Answer and redirect phone calls and emails efficiently

Skills and Experience Required

Proven administrative experience, ideally within a technical, trade, or service-based environment

Strong attention to detail with high accuracy and adherence to process

Excellent written and verbal communication skills

Highly organised with the ability to prioritise and multitask

Reliable, enthusiastic, and self-motivated with a strong work ethic

Exceptional interpersonal and problem-solving skills

Proficient in Microsoft Office Suite

Experience using Sybiz is desirable

How to Apply

Click on the Apply button or for more information please contact:

WorkPac Principal Consultant: Call Tiffany Parker on 07 4979 8602 or email [email protected] quoting the below reference number.

Job Reference Number: 764J202585872

About WorkPac

WorkPac is Australia’s largest privately owned workforce solutions business. We add value to our candidates by providing recruitment, skills and career development opportunities across the Mining, Construction, Healthcare industries and more. Choosing WorkPac is always a Good Move.

At WorkPac, we foster a work environment where everyone feels welcome and valued. As an Equal Employment Opportunity employer, we welcome applicants from all backgrounds and embrace diversity in race, gender, age, religion, culture, and ability.