Job description

Customer Service/Administration/Operations Officer

About TAMEX:

We are the state's Express Parts and Medical Supplies Specialist, distributing throughout NSW and extending to Southern Queensland and Victoria.

We carry parts for the Resources, Construction, Transport, Automotive, and Agricultural Industries, as well as urgent Medical, Dental and Veterinary supplies. If it's needed first thing and service matters more than price; we carry it. We don't do retail or private work. We do what we do, and no-one does it better.

Our minimum standard is a genuine 99+% plus DIFOT, and near 100% DIF.

We are a unique transport company that provides a great working environment – safe, rewarding and supportive.

We already have a passionate team of people who take pride in delivering the best service to the best customers and we are looking for one more who wants to join this great team.
We truly care about, and value our people.

We recognise that our people underpin all aspects of our operations and our overall success.

This approach also ensures our customers receive outstanding service making TAMEX Transport the smart choice for time-critical freight.

About the Role:

You will be part of a small team and work closely with our Office Manager to facilitate job bookings, complete administration tasks and deliver customer service with precision and in a timely, polite manner.

The role will evolve with exposure to operational knowledge that will require accuracy and attention to detail.

Key duties include handling customer inquiries, performing data entry, providing phone support, and managing invoice-related tasks.

You will work roughly 40 hours per week, Monday to Friday, Starting at 8 AM. You will earn a salary of $78 800

Immediate Start preferred

About you:

First and foremost: you'll care. We care about what we do and how we do it, so will you.
You'll believe that problems are for solving, not for making excuses about. That teams are for building, and deadlines are for meeting.

You'll know how best to contribute to your team by getting on board with their common goals.

You'll know the road freight industry, your customer service skills will be second to none and you'll be versatile within your team.

You'll communicate plainly and succinctly.

Role Requirements:

Energetic and flexible individual with a proven capacity to deal effectively with multiple tasks and competing demands;

Excellent verbal and written communication skills;

Ability to develop positive relationships with customers, staff, suppliers and service providers;

Good analytical and problem solving skills;

Ability to adapt quickly to multiple IT systems;

Self-motivated & coachable;

Demonstrated ability to receive, record, and apply instructions effectively