The Commission leads and coordinates national improvements in healthcare safety and quality. It works in partnership with patients, carers, clinicians, the Australian, state and territory health systems, the private sector, managers and healthcare organisations to achieve a safe, high-quality and sustainable health system.

The Measurement of Improvement (MFI) Program is responsible for a range of projects to support the meaningful use of indicators, analysis and data, including clinical quality registries and clinical trials. These projects aim to support the feedback of safety and quality data to multiple levels of the health system including consumers, clinicians, administrators and funders. This work also supports the Commission’s national health information role and commitments under the National Health Reform Act 2011, and the National Health Reform and Information Agreements.

This role will contribute to the work of MFI, in the Data Analytics team, with a focus on the following program areas:

Development of strategies, standards, and tools to support the measurement, monitoring and reporting of safety and quality in health care.

Incorporation of safety and quality into pricing of public hospital services in Australia – for example, collaboration with the Independent Health and Aged Care Pricing Authority (IHACPA).

Supporting the development and potential operationalisation of national safety and quality measurement improvements by undertaking the required research, consultation, and cross-team collaboration.

Lead the qualitative and research aspects of the work program across the team to synthesis findings and evidence, and incorporating data analysis outputs.

Duties of the Senior Project Officer will include, but are not limited to, the following:

Conduct and lead qualitative research and analysis methods, including literature reviews, environmental scans, interviews and survey design and interpret in various forms of information into a cohesive narrative.

Prepare high-quality reports, briefs, advisory group papers, correspondence, presentations and other documents for a range of audiences on complex healthcare issues.

Undertake the complete range of project management activities including procurement and contract management activities to achieve the objectives of the work plan.

Participate in, and present to, committee meetings, forums and workshops.

Provide secretariat support for committees and expert groups, including preparation letters of invitation, agenda papers, minutes and other administrative tasks where required.

Contribute to the development of data analysis plans and strategies to inform projects across the Commission.

Collaborate with other teams across the Commission to ensure alignment with other work programs and strategic priorities.

Consult with experts and stakeholders including the coordination of formal consultation processes, where required, to achieve the objectives of the work plan.

Liaise with and foster productive relations with Commission staff and with other agencies, clinical organisations, consumer groups, government authorities, the private health sector and professional organisations bodies.

Undertake other duties as required and directed.

The successful candidate will have:

Demonstrated understanding of the Australian healthcare system and a sophisticated understanding of the key elements of healthcare safety and quality.

Excellent written communication skills, including capacity to articulate complex concepts and policy issues in a coherent, accessible way.

Excellent interpersonal skills, and a demonstrated ability to develop productive working relationships with a wide range of individuals and interest groups.

Demonstrated project management skills and the ability to successfully deliver on complex tasks, within the required timeframes and work across multiple projects.

Well-developed research and analytical skills, including the ability to conduct literature reviews, and translate data, evidence and research findings into succinct reports or recommendations.

For further information, please refer to the position description and applicant pack available from the Commission’s website at: https://www.safetyandquality.gov.au/careers .

To apply for this position, please complete and submit an application form through https://www.safetyandquality.gov.au/careers and upload:

A CV summarising your relevant experience and qualifications

A two-page cover letter broadly addressing your suitability against both the position description and selection criteria.

PLEASE NOTE: To apply for this role, please apply through the Commission's website, not through SEEK. Only complete applications will be considered. Auto-generated applications will not be considered.

Candidates must be Australian citizens to be eligible to apply.

Please note: This position will be offered in a hybrid model of office based (Sydney) and working from home, where operationally feasible. A regular weekly presence in the office is required.

PREVIOUS APPLICANTS NEED NOT APPLY

Questions about the role can be directed to Suraj Rasakulasingam (02) 7232 5838.

Closing date for applications is 11.59pm Australian Eastern Daylight Time (AEDT) 26 October 2025.